JVC
10-03-2014, 07:56 PM
Hello
I have a Bizhub c452 that we just refurbed. I installed a fax and am having issues with the fax and scanning.
Faxing I can receive and if I dial with a hand set connected to the copier and press start when the connection is complete the fax will go through. If I try to dial from the screen I hear it trying to dial and end up with a failure.
Scanning I set up the scan to file the way I have in the past but the one touch never shows on the screen.
Any thoughts would be appreciated. I am 200 miles from the office and do not want to have to come back if possible.
I have a Bizhub c452 that we just refurbed. I installed a fax and am having issues with the fax and scanning.
Faxing I can receive and if I dial with a hand set connected to the copier and press start when the connection is complete the fax will go through. If I try to dial from the screen I hear it trying to dial and end up with a failure.
Scanning I set up the scan to file the way I have in the past but the one touch never shows on the screen.
Any thoughts would be appreciated. I am 200 miles from the office and do not want to have to come back if possible.