pgramolini
10-28-2014, 01:05 AM
Hey All! Hope you're doing well! Ran into an interesting problem today.
The overall trouble call was to address the client's inability to copy double sided on their C364e, (~55000 copies). Jam codes indicated 93-10. After inspecting and removing the door, which allowed me to take apart and clean the ADU and Registration unit, I was able to get the 2-sided to work, but an abnormal noise condition remained when trying to copy 2-sided. It was loud and annoying to those involved. I spoke with experienced colleagues about the problem, they each pointed me in a good direction, but to no avail. The inside is perfect, I cannot find any shavings of gears or other indications that there is a mechanical malfunction, other than the fact that I can hear it. I did load checks in service mode on all the associated motors, clutches and solenoids, all check out well. I am currently searching for SSD solutions, but I am not able to find any leads in a way to proceed.
Again, the client can now copy double-sided, but a noise condition exists. Any Ideas? Emujo? : )
Hope your evenings are restful. : )
V/r
Paulie
The overall trouble call was to address the client's inability to copy double sided on their C364e, (~55000 copies). Jam codes indicated 93-10. After inspecting and removing the door, which allowed me to take apart and clean the ADU and Registration unit, I was able to get the 2-sided to work, but an abnormal noise condition remained when trying to copy 2-sided. It was loud and annoying to those involved. I spoke with experienced colleagues about the problem, they each pointed me in a good direction, but to no avail. The inside is perfect, I cannot find any shavings of gears or other indications that there is a mechanical malfunction, other than the fact that I can hear it. I did load checks in service mode on all the associated motors, clutches and solenoids, all check out well. I am currently searching for SSD solutions, but I am not able to find any leads in a way to proceed.
Again, the client can now copy double-sided, but a noise condition exists. Any Ideas? Emujo? : )
Hope your evenings are restful. : )
V/r
Paulie