PrintFacility
11-01-2014, 01:26 PM
Greeting,
BizHub C7000 with Fiery RIP
I have been struggling with this new issue and I feel like I have narrowed down the problem. I would like the senior/experienced technicians to confirm my results or correct me if I am wrong. 3 days ago I noticed that a lot of business card just printed had the small orange text faded at different areas (10pt font, picture attached). All the other items (graphics and text) which were mostly navy blue were fine. Coincidentally, the next job was a flyer which also had orange graphics and 12pt orange text, but only the small text was printing washed out. The big blocks of orange were all fine (picture attached).
I decided to Calibrate the machine through the RIP and to my surprise Cyan, Magenta & Yellow were all washed out and missing the block "e", "j" & "p" on all three colors (CMY). The black however was normal (Picture attached). I had changed black developer the day before because it was toning up on the far end of the paper, so I thought that maybe the other 3 needed to be changed as well so I changed only the yellow to see if that was the direction we should go, but unfortunately nothing changed after replacing the yellow developer. One of the techs suggested that it could be the transfer unit, so i replaced it with a spare one we had but still no difference.
I then printed a few test patterns from service mode (53, 54, 55, 58, 80) and they were all great, no fading. So my conclusion is that something changed at the Fiery level, we have a 6500 but I don't think that the C7000 will print from C6500's Fiery. What should I do to fix this problem. Greatly appreciate any help.
BizHub C7000 with Fiery RIP
I have been struggling with this new issue and I feel like I have narrowed down the problem. I would like the senior/experienced technicians to confirm my results or correct me if I am wrong. 3 days ago I noticed that a lot of business card just printed had the small orange text faded at different areas (10pt font, picture attached). All the other items (graphics and text) which were mostly navy blue were fine. Coincidentally, the next job was a flyer which also had orange graphics and 12pt orange text, but only the small text was printing washed out. The big blocks of orange were all fine (picture attached).
I decided to Calibrate the machine through the RIP and to my surprise Cyan, Magenta & Yellow were all washed out and missing the block "e", "j" & "p" on all three colors (CMY). The black however was normal (Picture attached). I had changed black developer the day before because it was toning up on the far end of the paper, so I thought that maybe the other 3 needed to be changed as well so I changed only the yellow to see if that was the direction we should go, but unfortunately nothing changed after replacing the yellow developer. One of the techs suggested that it could be the transfer unit, so i replaced it with a spare one we had but still no difference.
I then printed a few test patterns from service mode (53, 54, 55, 58, 80) and they were all great, no fading. So my conclusion is that something changed at the Fiery level, we have a 6500 but I don't think that the C7000 will print from C6500's Fiery. What should I do to fix this problem. Greatly appreciate any help.