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tulintron
12-22-2014, 05:48 PM
Hello.

I have a problem in Bizhub C552 scanner enabled.

Have replaces HD, formatted and I enabled in service mode.

Already updated the firmware of the machine

Help me !!

Thanks.

allan
12-22-2014, 06:14 PM
Do you mean platen or ADF? what was original problem?

tulintron
01-05-2015, 01:24 PM
Do you mean platen or ADF? what was original problem?


copy function ok in glass and ADF.


SCAN option in not enabled panel

Mr. Breaker
01-05-2015, 08:55 PM
Defective memory?

Try (re)writing firmware to the machine... Perform a memory check (under state confirmation in service mode).

emujo
01-07-2015, 07:48 PM
Do you mean you that if you press the scan button it will not go to the scan mode, or are you getting a message that scanning is not available? Emujo

allan
01-07-2015, 08:16 PM
copy function ok in glass and ADF.


SCAN option in not enabled panel

Does not seem to be latched

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