View Full Version : Scanner not enable the panel Bizhub C552
tulintron
12-22-2014, 05:48 PM
Hello.
I have a problem in Bizhub C552 scanner enabled.
Have replaces HD, formatted and I enabled in service mode.
Already updated the firmware of the machine
Help me !!
Thanks.
allan
12-22-2014, 06:14 PM
Do you mean platen or ADF? what was original problem?
tulintron
01-05-2015, 01:24 PM
Do you mean platen or ADF? what was original problem?
copy function ok in glass and ADF.
SCAN option in not enabled panel
Mr. Breaker
01-05-2015, 08:55 PM
Defective memory?
Try (re)writing firmware to the machine... Perform a memory check (under state confirmation in service mode).
emujo
01-07-2015, 07:48 PM
Do you mean you that if you press the scan button it will not go to the scan mode, or are you getting a message that scanning is not available? Emujo
allan
01-07-2015, 08:16 PM
copy function ok in glass and ADF.
SCAN option in not enabled panel
Does not seem to be latched
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