bizhub 20P laser counter reset

[Specialist]

Can't find out how to reset the fuser or laser counter on a bizhub 20P. Anyone got ideas? Is it like replacing IU (hold Go button 4 secs)?

[giddyupngo]

I also have this question, anyone?

[Phil B.]

The reset isn't covered in the service manual? hmmmm Seems it should be!?

[giddyupngo]

Here is the answer, there is a utility at KonicaMinolta.com under utilities in One-Stop product support. The utility works in conjunction with small files also available in the same area of the website. Part of the problem may be that this is a re-branded Brother machine.
Download BrUsbSN_KonicaMinolta.zip and Replace.zip, and follow these instructions.
37539

[Phil B.]

Here is the answer, there is a utility at KonicaMinolta.com under utilities in One-Stop product support. The utility works in conjunction with small files also available in the same area of the website. Part of the problem may be that this is a re-branded Brother machine.
Download BrUsbSN_KonicaMinolta.zip and Replace.zip, and follow these instructions.
37539

tell me the brother equiv machine ... most times you can get to brother reset by " at ready press 3& 9... go to reset menu and pick the item.

[giddyupngo]

tell me the brother equiv machine ... most times you can get to brother reset by " at ready press 3& 9... go to reset menu and pick the item.I don't know the brother equivalent, just saw Brother Inc. in the files above. I meant it is different than the Konica Minolta way.

Sent from my SAMSUNG-SM-G930A using Tapatalk

[Phil B.]

I don't know the brother equivalent, just saw Brother Inc. in the files above. I meant it is different than the Konica Minolta way.

Sent from my SAMSUNG-SM-G930A using Tapatalk

I know they are a brother engine.. even the display info is the same as brother.. I can't remember the Brother model tho.

[copyguy69]

It is an HL-5380 cross reference. The reset is done with the maintenance utility on your computer. good luck

copyguy69

[Phil B.]

It is an HL-5380 cross reference. The reset is done with the maintenance utility on your computer. good luck

copyguy69
according to the Brother tech support page ... there is no HL 5380 machine

[copyguy69]

Look under the service manual for the HL-5370 and you will see the 5380 listed. I don't know why it is not listed, but it is there. Good luck

copyguy69