brother mfc-9460cdn drum error

[ernesto]

Hi

Hi I have a mfc 9460 Cdn its display shows intermittently drum error, the drum unit life bar is about 40%, I open the door clean the drums how the user manual tells and it works for a little time. Do you know the problem? If I reset the drum counter without replacing the drum unit, will it work?.

I hope to hear from you soon

All the best

[Dickie]

Drum error usually occurs with a over life or poor quality compatible drum or a drum that has been damaged by using poor quality compatible toners.
Has somebody reset the drum life without replacing it before ?
Is it an original drum ?
Are you using original toners ?
If the answer to Q1 is yes or to 2 or 3 is no then fit a new drum

[Elmtech]

You can try taking the drum outside an blowing it out with compressed air paying special attention to the charger grids.

[theengel]

Using the toner past it's life can cause problems with the drum. Although I don't know if it will cause actual errors.

[walterman]

Make sure to clean all corona wires, dirty wire will cause the intermittent drum error codes.