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Jonny.Gomez
01-09-2015, 12:43 PM
I have a Dell Latitude XT3 Connected connected wirelessly to a Bizhub364e. I've added the printer successfully, and can print a test page from it, but when I try to print any document I get an error. I've downloaded the drivers for the printer, and tried reinstalling everything from scratch. I'm still coming up with an error, does anyone have any idea what might be wrong? Attached is the error message.
27604

emujo
01-09-2015, 01:45 PM
1st, without the wireless adaptor added to the MFP you can't print wirelessly, I assume you mean that the MFP is hard wired to your network and you are connected wirelessly. 2nd, you seem to be using the PKI driver. This won't work unless the MFP has been configured for this, usually setup in government accounts where security is very high issue. Try finding the non PKI PCL or PS driver. The latest version of the PCL driver is 5.1.3.0, the MFP must be at version 6 or higher. The drivers can be found at konicaminolta.us. Emujo

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