View Full Version : Jamming New C754e jamming 220gsm and 300gsm SRA3
Guy Milner
01-16-2015, 09:40 PM
Hi,
I have a brand new C754e in a customer's print room. It just doesn't want to feed their 220gsm and 300gsm SRA3 Xerox copy paper/card.
The 300gsm jams every time, just as it gets through the bypass pick up and into the machine. The 220gsm is a bit more random but normally jams every 3 or 4 and jams in the same area. The thick 3/4 settings are being used correctly. Normal sized A3 80gsm, from bypass, no problem at all.
Has anyone had these sorts of issues ?
Is it the Xerox paper possibly ?
I tried the same paper on a C454e and it also jams, but the 300gsm did manage 5 this time !
Or does anyone have any recommendations of the best media to use on Konica Minoltas ?
Your help is appreciated.
Guy
wseyller
01-17-2015, 12:47 AM
Hi,
I have a brand new C754e in a customer's print room. It just doesn't want to feed their 220gsm and 300gsm SRA3 Xerox copy paper/card.
The 300gsm jams every time, just as it gets through the bypass pick up and into the machine. The 220gsm is a bit more random but normally jams every 3 or 4 and jams in the same area. The thick 3/4 settings are being used correctly. Normal sized A3 80gsm, from bypass, no problem at all.
Has anyone had these sorts of issues ?
Is it the Xerox paper possibly ?
I tried the same paper on a C454e and it also jams, but the 300gsm did manage 5 this time !
Or does anyone have any recommendations of the best media to use on Konica Minoltas ?
Your help is appreciated.
Guy
Here is a media guide. It is for US paper size but maybe it will give you some insight.
I noticed too in the service manual that paper conveyance is not guaranteed for thick4.
27679
EarthKmTech
01-17-2015, 01:07 PM
WHAT is the jam code?
ivovb
01-17-2015, 10:34 PM
In Europe it is Color Copy (Mondi - Color Copy (http://www.mondigroup.com/products/desktopdefault.aspx/tabid-104/)) recommended. There is some problem with cutting Xerox paper that is making edge of paper...
BR
hotfuser
01-19-2015, 05:26 PM
In Europe it is Color Copy (Mondi - Color Copy (http://www.mondigroup.com/products/desktopdefault.aspx/tabid-104/)) recommended. There is some problem with cutting Xerox paper that is making edge of paper...
BR
I have loads of issues with Xerox paper even the 80gsm paper. Mondi is the recommeneded media for KM machines I have no problems with this at all.
Guy Milner
02-10-2015, 12:51 PM
We found out that the machine just can't handle coated paper / card, especially if pushed to 300gsm.
barber782
02-11-2015, 08:23 AM
I know that there is an extra spring above the separation assembly which adds a tiny bit of tension during paper separation. 454e feeding 300gsm from bypass.
barber782
02-11-2015, 08:27 AM
Spring located under black plastic cover on top of separation assembly. Open right door and look inside down where the bypass is. Remove small black cover 2 x screws on top. Tiny Spring inside white plastic separation assembly.
Powered by vBulletin® Version 4.2.5 Copyright © 2024 vBulletin Solutions Inc. All rights reserved.