blk IU

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  • mike cooper
    Technician
    • Sep 2014
    • 14

    #1

    blk IU

    I have c451 that will not reconize blk IU any help
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #2
    Re: blk IU

    What is the error message ?

    Where did you get the IU ? Did you get it locally or overseas ?

    Comment

    • mike cooper
      Technician
      • Sep 2014
      • 14

      #3
      Re: blk IU

      Originally posted by EarthKmTech
      What is the error message ?

      Where did you get the IU ? Did you get it locally or overseas ?
      It is local I have tryed 3 different units all do same the last one I put in was new

      Comment

      • mike cooper
        Technician
        • Sep 2014
        • 14

        #4
        Re: blk IU

        There is no error code had tech come look he replaced 2 sensors this did not fix problem
        he had no idea his sug was to replace terminal where IU plugs into machine
        any one got any suggestions

        Comment

        • mike cooper
          Technician
          • Sep 2014
          • 14

          #5
          Re: blk IU

          I have replaced power supply board and high voltage board still will not reconize blk image unit any one have other suggestions need help

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5462

            #6
            Re: blk IU

            Check where the drum chip connects to the dev tank.
            Whatever

            Comment

            • Synaux
              Service Manager

              Site Contributor
              1,000+ Posts
              • Mar 2012
              • 1224

              #7
              Re: blk IU

              What this machine just shipped to you? It might of gotten twisted...causing the chip to not to align correctly.


              Also, consider the Lock Plate mod (A00J P331 00) mod (or just put a PH cleaning pad from tray 1/2 between the latch and the IU)

              Comment

              • mike cooper
                Technician
                • Sep 2014
                • 14

                #8
                Re: blk IU

                Put lock plate mod in also tried the cleaning pad in lock machine has been here over 1 year

                Have not tried firmware yet thanks for info all help is greatly appreciated

                Comment

                • Synaux
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Mar 2012
                  • 1224

                  #9
                  Re: blk IU

                  Originally posted by mike cooper
                  Put lock plate mod in also tried the cleaning pad in lock machine has been here over 1 year

                  Have not tried firmware yet thanks for info all help is greatly appreciated
                  Well...

                  The contacts on the IU are not making an adequate connection (somethign bent, broke, et cetera).

                  A wiring harness has been damaged.

                  You need to replace a board--I would suspect HV1 board, but if the Cyan IU is working that means the HV1 board is half-working??
                  (I am going off memory here--it might be the HV2 board for K and Cyan...)

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5462

                    #10
                    Re: blk IU

                    Are u using the Right step screw to fix the IU in place, Got the wrong screws in there before causing the same thing. Push the Iu in place without the screw, close the machine up and see what happens.
                    Whatever

                    Comment

                    • Synaux
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Mar 2012
                      • 1224

                      #11
                      Re: blk IU

                      Oops you already replaced a HV board.

                      Which one did you replace and was it replaced specifically due to the issue?

                      Comment

                      • mike cooper
                        Technician
                        • Sep 2014
                        • 14

                        #12
                        Re: blk IU

                        Is the hv1 board not the high voltage board I have replaced this one

                        Comment

                        • mike cooper
                          Technician
                          • Sep 2014
                          • 14

                          #13
                          Re: blk IU

                          It was for this issue

                          Comment

                          • Synaux
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Mar 2012
                            • 1224

                            #14
                            Re: blk IU

                            Originally posted by mike cooper
                            Is the hv1 board not the high voltage board I have replaced this one
                            There is a High Voltage Board 1 (HV1) and a High Voltage Board 2 (HV2). If you replaced HV2 it would not help your issue.

                            Comment

                            • mike cooper
                              Technician
                              • Sep 2014
                              • 14

                              #15
                              Re: blk IU

                              I replaced the one with the K M C Y emblems on it

                              Comment

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