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Kingsley2015
02-01-2015, 08:36 PM
Hi,

I have a Konica Minolta C552 that Reboots upon warming up.

What Can I do to resolve issue.

Thanks

copier tech
02-01-2015, 08:38 PM
I'd start by flashing the machine with the latest firmware

Kingsley2015
02-01-2015, 09:05 PM
I'd start by flashing the machine with the latest firmware


Hi,

Thanks for the response. How do I download the firmware and how do I install the firmware.

Max
02-02-2015, 09:40 AM
you need to be a service engineer and have access to KM service side of things.

Kingsley2015
02-02-2015, 10:22 AM
you need to be a service engineer and have access to KM service side of things.

Hi,

Thanks. I have got IT knowledge and do most of Maintenance and replacement my service.


I had Basic knowledge early generation of Sharp repairs and it has helped. But if I have a step by step guide I should be able to do it.

Where are you based.

Thanks.

Kingsley

Max
02-02-2015, 10:29 AM
The F/W is not available to download for end user. You have to be a registered KM dealer to get access to technical site. However you can buy a service manual and firmware from 3rd party suppliers. Sorry.

Kingsley2015
02-02-2015, 10:45 AM
The F/W is not available to download for end user. You have to be a registered KM dealer to get access to technical site. However you can buy a service manual and firmware from 3rd party suppliers. Sorry.

Hi Max,

Thanks I already bought the service manual but have not checked it yet or had time to read through.

If you know any 3rd party supplier I can get the firmware I will be glad to have it.

Regards,

Kingsley

mo0651
02-02-2015, 02:48 PM
memory module has been the culprit on more than 1 of these series.

allan
02-02-2015, 03:02 PM
memory module has been the culprit on more than 1 of these series.

Can agree with that.

Could be anything i suggest to redo all chips and connectors, i even had a bad connection and a control panel that would restart the machine every time you touch it.

Leave all the doors open and try to start it see if that does anything.

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