Colour profile / ice profile missing bizhub c500

[billy39]

This morning turned the printer on, printer started with its normal cycle and no issues or errors.

Loaded windows do as normal today and attempted to print when noticed no colour profiles are available.

I am unable to get a near colour match to previous jobs printed. Blues are coming out as purple. Skin colours are washed out and right.

I have tried reloading the drivers but I have no luck.

Bizhub c500 connected to windows xp. I am using the built in efi controller. (X3ty)

Any help / advise is much appreciated.

[billy39]

Re: Colour profile / ice profile missing bizhub c500

Title has a spelling error suppose to say icc instead of ice

[Synaux]

Re: Colour profile / ice profile missing bizhub c500

What version Windows are you running?
Does it do this with any program you are using?

[billy39]

Re: Colour profile / ice profile missing bizhub c500

Hi, I am using windows xp. I have just replaced this with a Mac and the profiles are all back. So I am assuming it was the windows computer that has the issue.

[Synaux]

Re: Colour profile / ice profile missing bizhub c500

Hi, I am using windows xp. I have just replaced this with a Mac and the profiles are all back. So I am assuming it was the windows computer that has the issue.

Glad to hear you found a way around your issue : )