No animation guide Data available

[Colin Borwick]

Olivetti 280 have just replaced all drum image unit chips when turning on machine No animation guide data available has appeared on display ?

[hotfuser]

Olivetti 280 have just replaced all drum image unit chips when turning on machine No animation guide data available has appeared on display ?

You will need to re-install animation data.

[allan]

Did you format the HDD?

[Sniwy]

Download it from mykonica/service/one stop product support and install it with a fat32 usb

[blackcat4866]

The animation guide is the little sequence of clips to prompt your enduser in jam removal. It's stored on the HDD. So there are a couple of possibilities:

1) The HDD shows as "UnSet". I don't know why, but occasionally the HDD can become UnSet. Just change it to "Set".
2) Perhaps the HDD failed.
3) Did you format the HDD? If so, you erased the Animation Data, and the Address Book, and any User Boxes.

In cases #2 and #3 you'll need to either reformat or replace the HDD, reload the Movie Data, reconstruct the Addressbook and User Boxes.
If you didn't follow all that, please get a tech to do this for you. =^..^=

[Colin Borwick]

You will need to re-install animation data.

No I did not reformat hard drive. I just replaced the drum unit chips
turned machine on machine then hung turned off back on again message came up install animation data.

[Colin Borwick]

Download it from mykonica/service/one stop product support and install it with a fat32 usb

Thanks for info but will Konica Minolta software be compatible with the Olivetti as I tried some time ago to put Develope Ineo software onto an Olivetti I ended up with big problems?

[Elmo]

The c220,280,360 animation data will work with Konica minolta, develop and olivetti

[deleuex]

Where you unset/set the hdd its the same as formatting the hdd re-install the animation data and you should be good to go.