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solidzdawg
02-11-2015, 04:04 AM
Ok so I have a C35 in the field ( about 80 miles away -_-) and it has been a problem child. First it had ghost jams, which was fixed by the modified tray 1 thru KM, second problem it wouldnt power up one day, Fixed it with HV Board ( about two weeks ago)

Customer has called in and now has a new problem where the copies and prints come out blank, I just replaced the High Voltage board two weeks ago, but it was making prints fine after, so I dont think it was because of the board replacement or loose cable...

I havent been to the machine yet(its 80 miles away) but im not sure where to start. I am gonna be bringing the usual consumables, that's all i have to bring at the moment


What in your opinion, could cause blank prints and copies on this piece of S*** C35?? Any help or advice would be appreciated....I despise having machines super far away to work on!

wseyller
02-11-2015, 04:32 AM
Maybe the transfer belt is stuck. No way to know till you get there

solidzdawg
02-11-2015, 04:41 AM
I understand that ultimately it could be anything, and that I wont know for sure until I am at the machine, I was just wanting to see if anyone has ran into the same issue on this model, and what it was.

Thank you!

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