C220 - C-C152 After firmware upgrade

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  • EzRa
    • Jul 2024

    [Dead] C220 - C-C152 After firmware upgrade

    Hi. Yesterday I've loaded FW to Bizhub C220 with my country's language, and after that machine displays C-C152 error code. Ofc now I'm aware that for motherboards from Taiwan we need some other scanner ROM... but it's too late Can anyone help me with this issue? Would really appreciate sharing that rom with me...
  • hotfuser
    Trusted Tech
    100+ Posts
    • Jan 2014
    • 180

    #2
    Re: C220 - C-C152 After firmware upgrade

    Originally posted by EzRa
    Hi. Yesterday I've loaded FW to Bizhub C220 with my country's language, and after that machine displays C-C152 error code. Ofc now I'm aware that for motherboards from Taiwan we need some other scanner ROM... but it's too late Can anyone help me with this issue? Would really appreciate sharing that rom with me...
    Have you made sure its the correct firmware.flash machine with
    version G00-C6 firmware. This should hopefully get rid of the code.

    It could also be Failed REYB/SCAN PWB I/F. Try this aswell

    Comment

    • Synaux
      Service Manager
      Site Contributor
      1,000+ Posts
      • Mar 2012
      • 1223

      #3
      Re: C220 - C-C152 After firmware upgrade

      Originally posted by EzRa
      Hi. Yesterday I've loaded FW to Bizhub C220 with my country's language, and after that machine displays C-C152 error code. Ofc now I'm aware that for motherboards from Taiwan we need some other scanner ROM... but it's too late Can anyone help me with this issue? Would really appreciate sharing that rom with me...
      First, check that the checksum (in Service Mode) is the same as in the documentation that accompanies the firmware.

      Or reflash the firmware if you do not have the document...

      Comment

      • EzRa

        #4
        Re: C220 - C-C152 After firmware upgrade

        Originally posted by hotfuser
        Have you made sure its the correct firmware.flash machine with
        version G00-C6 firmware. This should hopefully get rid of the code.

        It could also be Failed REYB/SCAN PWB I/F. Try this aswell

        Yeah firmware is correct, because I've installed it on many C220s before. Just now, when new supplies came, we got one machine with motherboard made in Taiwan instead of Japan. And they required other scanner rom which I don't have atm. I have only one version of firmware which always been good... 'till now when we've got other manufactorer's mobo... and dead machine

        Comment

        • Synaux
          Service Manager
          Site Contributor
          1,000+ Posts
          • Mar 2012
          • 1223

          #5
          Re: C220 - C-C152 After firmware upgrade

          Originally posted by EzRa
          Yeah firmware is correct, because I've installed it on many C220s before. Just now, when new supplies came, we got one machine with motherboard made in Taiwan instead of Japan. And they required other scanner rom which I don't have atm. I have only one version of firmware which always been good... 'till now when we've got other manufactorer's mobo... and dead machine
          Checksums are designed to help people detect a read/write error. Just because the firmware you are using has worked in the past does not mean it installed correctly on this machine. Until you check the checksum you are acting on blind faith that the firmware was written correctly. There is a reason KM has a whole menu with firmware checksums.

          Although I guess ignorance is bliss.

          Aside from all that, that other scanner rom you mentioned might help.

          Comment

          • bigwul
            Technician
            50+ Posts
            • Jun 2014
            • 60

            #6
            Re: C220 - C-C152 After firmware upgrade

            Originally posted by EzRa
            Yeah firmware is correct, because I've installed it on many C220s before. Just now, when new supplies came, we got one machine with motherboard made in Taiwan instead of Japan. And they required other scanner rom which I don't have atm. I have only one version of firmware which always been good... 'till now when we've got other manufactorer's mobo... and dead machine

            As basically every response has been to check the FW and re-flash - have you tried to re-flash?

            Comment

            • EzRa

              #7
              Re: C220 - C-C152 After firmware upgrade

              Thank you all for your time to reply to my problem. Issue is gone now. G00-C6 didn't work. After turning machine on, willing to write this firmware, copier didn't let me choose whether to wirte scanner rom or not. Problem was solved with newest GCZ-D1 version. Works fine now. Thank you all again for your time.

              Comment

              • Synaux
                Service Manager
                Site Contributor
                1,000+ Posts
                • Mar 2012
                • 1223

                #8
                Re: C220 - C-C152 After firmware upgrade

                Originally posted by EzRa
                Thank you all for your time to reply to my problem. Issue is gone now. G00-C6 didn't work. After turning machine on, willing to write this firmware, copier didn't let me choose whether to wirte scanner rom or not. Problem was solved with newest GCZ-D1 version. Works fine now. Thank you all again for your time.
                Glad you hear you got it working. : )

                Comment

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