time udate not successful 454e

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  • oldtech
    Technician

    50+ Posts
    • May 2007
    • 83

    time udate not successful 454e

    Customer changed time and now there is a persistent error, time update not successful. The time settings are correct and display correct as well. I reset time in CE mode with no luck. Tried error reset with power and reset button with no luck. The machine runs fine other than the blinking error. The last code is CE301, and that looks ominous in the service manual. I'm thinking about going back and running mem tests, anybody have any advice?
  • wseyller
    Service Manager

    1,000+ Posts
    • Sep 2012
    • 1129

    #2
    Re: time udate not successful 454e

    Sounds like it is configured to get its time from a NTP server but fails to connect.

    Comment

    • oldtech
      Technician

      50+ Posts
      • May 2007
      • 83

      #3
      Re: time udate not successful 454e

      I turned ntp off. No luck...

      Comment

      • emujo
        Field Supervisor

        2,500+ Posts
        • Jun 2009
        • 3009

        #4
        Re: time udate not successful 454e

        That message ONLY comes from a failed NTP connect. Double check to be sure it's off, or set it up on a public domain NTP and run the sync again. Of course for an external NTP connection you will need proper DNS configuration and internet access. Why are you using NTP? AD/LDAP authentication? Emujo
        If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

        Comment

        • oldtech
          Technician

          50+ Posts
          • May 2007
          • 83

          #5
          Re: time udate not successful 454e

          This box was in our show room for a bit. I assumed it was turned on in that environment. I've never checked to see if it's on by default.
          It's good to know that's why the message is displayed, I'll check it again when I return. I think this customer is using file server not domain. Small accounting firm.
          Thanks for your help!

          Comment

          • oldtech
            Technician

            50+ Posts
            • May 2007
            • 83

            #6
            Re: time udate not successful 454e

            Update, I finally got time to go back to this account. I did not turn NTP off and I think a firewall was blocking the pubic server that was listed. I had only toggled the IPV6 settings instead of turning it off. Hey I'm old.....

            Comment

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