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austria
03-23-2015, 05:07 AM
I have a bizhub 42 which is showing scanner lock error even the scanner lock is open. I tried to reset the machine and reconnect the harness but i still got the same problem. Can someone help me with this?

Albonline
03-23-2015, 01:17 PM
I have a bizhub 42 which is showing scanner lock error even the scanner lock is open. I tried to reset the machine and reconnect the harness but i still got the same problem. Can someone help me with this?


something is keeping the optics from moving.

Mr Spock
03-23-2015, 11:42 PM
open optics and move scanner to center of machine. power on if the optics do not move and code returns then replace the mfp board.

Dijan
03-24-2015, 12:11 AM
try latest firmware update!

It helped me at a C35

blackcat4866
03-24-2015, 12:19 AM
Have attempted to move the scanner manually? It sounds a little like you haven't actually done anything yet. =^..^=

EarthKmTech
03-24-2015, 06:08 AM
looks like an end user - probably best to call a tech.

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