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frester
04-06-2015, 10:36 PM
I have a C550 with a FS608 that will not fold. The copier works on every setting, but folding. I have tried a half fold, half fold with staple and tri fold to no avail. I have updated to the latest firmware available. I have checked all settings in tech rep mode and haven't found anything out of sorts. Any help would be greatly appreciated.

John Potter
04-06-2015, 11:25 PM
are you able to select the fold options from the control panel? if not check to see if the Part isolation DipSw for the folder in tech rep has been changed to '1'.

frester
04-17-2015, 03:25 PM
Sorry just now getting back to this post. John I have looked all through the service manuals and online to find which switch number that is. Do you know which one it is by chance? BTW the machine has been flashed to the latest firmware and no change to the operation.

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