phabz
05-14-2008, 09:53 PM
I have a Bizhub C350 that keeps dropping off the network, I can ping the machine but can't access the pagescope web interface nor can scan to email. Once I power cycle the machine everything goes back to normal.
I have it installed on a Dell server with Windows 2003 SBS and hooked on a dell switch 1gbps
I had the hard drive swapped, the motherboard swapped, new network cables, new drivers and firmware, changed the port on the switch, changed the ip addresses, made reservations on the DHCP for the ip address, also, when it drops off, I used a laptop with a cross over cable and could ping the copier but couldn't access pagescope.
Is this a copier issue or something on the network?
- I noted that it usually stays on the network for about 4 hours and it drops.
Thanks for the help.
I have it installed on a Dell server with Windows 2003 SBS and hooked on a dell switch 1gbps
I had the hard drive swapped, the motherboard swapped, new network cables, new drivers and firmware, changed the port on the switch, changed the ip addresses, made reservations on the DHCP for the ip address, also, when it drops off, I used a laptop with a cross over cable and could ping the copier but couldn't access pagescope.
Is this a copier issue or something on the network?
- I noted that it usually stays on the network for about 4 hours and it drops.
Thanks for the help.