PDA

View Full Version : c224e fax setting fo Belfast


Custom Search


Max
05-20-2015, 12:36 PM
Hi. We installed anew c224e in Belfast but having a bit of an issue with a fax. Can receive but not send. What do you set the fax destination to Eu or GB?
Any help much appreciated

repoocynot
05-20-2015, 12:40 PM
All the ones we have setup have been set to GB with no issues.
The only issue we have had is with the various customers network filters & this can be a bit of trial and error getting those to work

Max
05-20-2015, 02:04 PM
when we try to send there is a click but no dial tone yet there is on if i press on hook and we can receive

repoocynot
05-20-2015, 02:16 PM
I take it you have checked the phone line itself with an analogue phone to make sure you can ring out & receive calls ?
That would be my 1st thing to check,also are they using filters in the phone socket ? & are you using the fax cable supplied by konica in the fax box ?

Max
05-20-2015, 02:45 PM
yep all checked. in the end reset the fax to factory default, did f/w, turned off ecm and tone detection. set it to (IE) and it worked.

repoocynot
05-20-2015, 02:47 PM
Bloody faxes :-)

Custom Search