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Tommy1772
05-22-2015, 01:14 PM
Hello folks, I've got an error code of C-2720 on my C6550e, now I have a manual that says:

C-2720 (C2720). Image density is lost toward trail edge of sheet.
Solution
PROBABLE CAUSES:
1. Second Transfer Roller/upper (located in the transfer belt unit) has failed.
Replace the Second Transfer Roller/upper (p/n 65AA 4504 0).
2. HV/2 has failed.
Replace HV/2 (p/n A03U M404 00).
SPECIAL NOTE : Solution contribution by Chuck Tripp, Production Print/SSD

Problem is I cannot understand any of this, I am quite technically minded and have fixed quite a bit on this machine, but I don't get this. Can anybody tell me in really laymans terms, how I may be able to solve this? I don't know where to find these rollers or the HV/2, or what they look like.. Can anybody help?

Thanks folks

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