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Alex1
05-25-2015, 06:37 AM
Hi,

I have a Konica Minolta 362 and I need to do a full reset on the machine in service mode.

the machine receives faxes ok, and sends to local numbers ok, but when I try and send to interstate or to 1300 numbers it's keeps saying wait and eventually redial and report comes back NG. Any help would be appreciated.
blackcat4866
05-25-2015, 03:24 PM
Do you really think that will help? If it were me, I would try different settings for ECM, transmission start speed, and equalization. =^..^=
Alex1
05-25-2015, 03:43 PM
Do you really think that will help? If it were me, I would try different settings for ECM, transmission start speed, and equalization. =^..^=


Thanks for your reply

where would I check these settings?

I just wanted to make sure that all settings are back to default
blackcat4866
05-25-2015, 03:58 PM
This reset you desire is like using a sledge hammer on a loose screw. Better to check these settings individually. You don't have a manual? It took me exactly 10 seconds to find a service manual using Google, here: ftp://195.91.159.71/ineo%20222%20282%20362/Doc/SM/362_282_222_Theory%20of%20Operations.pdf

Another thing I don't do, is I don't read manuals to persons perfectly capable of reading for themselves. RTFM. =^..^=
copytechman
05-25-2015, 05:25 PM
Machines arent usually that choosy, phones lines can be though, Have you hooked up a regular telephone to see if you can dial those long distance numbers manually?

Regards!

A.
Alex1
05-25-2015, 11:01 PM
Machines arent usually that choosy, phones lines can be though, Have you hooked up a regular telephone to see if you can dial those long distance numbers manually?

Regards!

A.


i know that was my thought as well. There was a Toshiba connected previously and that was dailing to interstate and 1300 numbers fine.
copytechman
05-26-2015, 07:33 PM
i know that was my thought as well. There was a Toshiba connected previously and that was dailing to interstate and 1300 numbers fine.

I'd still try the phone thing myself first. And then go from there.

Regards.
A.
CraigW
05-27-2015, 02:27 PM
VOIP phone line involved ??

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