Happy Friday, i have a customer that said maybe once a day, when they are printing, the print comes out about half size. they turn off the machine and then its ok.

it doesn't matter what program they are using, and several computers are all doing this. sometimes email, checks, etc.
i would think if they had inadvertently selected a reduced or fill to page, print actual size, etc, then all the computers wouldn't do this, nor would rebooting the copier resolve that issue.

i am sort of perplexed at this point. and being intermittent, well, that's harder.

does anyone happen to have any ideas, or experience with this type issue??

thank you very much, Jim