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  1. #11
    Senior Tech 250+ Posts dalewb74's Avatar
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    Re: Brother MFC-L9570CDW Machine freeze

    im just wondering. is the machine just sitting idle when it freezes? or is someone printing, copying, faxing whenever it occurs?

  2. #12
    Trusted Tech 50+ Posts Bicyclerepairman's Avatar
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    Re: Brother MFC-L9570CDW Machine freeze

    It could be sitting idle for some time and just go into screen freeze. The customer has been advised about using correct drivers and not WSD, as discussed earlier in this thread. Their I.T. guys were dealing with it. Haven't heard back from them yet.

  3. #13
    Trusted Tech 50+ Posts Bicyclerepairman's Avatar
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    Re: Brother MFC-L9570CDW Machine freeze

    Almost forgot this post...never been back to machine since so guess it was wsd. Thank you all.

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