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  1. #1
    former propeller tester 250+ Posts
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    MFC-J6520DW no magenta at all

    Hi all, firstly I am not a brother tech so be gentle. This thing has no magenta on the head test pattern. User says it worked one day but not the next. Is there a common fault and how old are these ?


    This got sorted with a purge
    Last edited by BLADE; 10-06-2021 at 05:33 AM.

  2. #2
    Field Supervisor 500+ Posts
    MFC-J6520DW  no magenta at all

    dalewb74's Avatar
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    Re: MFC-J6520DW no magenta at all

    what does google say about the age of this machine? it's a inkjet, generally not worth repair.

  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: MFC-J6520DW no magenta at all

    Quote Originally Posted by dalewb74 View Post
    what does google say about the age of this machine? it's a inkjet, generally not worth repair.
    There's almost no harm doing some cleaning(purge). We manage to recover a lot of customers this way.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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