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  1. #1
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    Brother MFC-9840CDW - Fehler:Druck 2A ???

    Prints 10-15 pages and gives this error. After restarting, it reprints several pages and gives this error again. What could be the problem?

  2. #2
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Brother MFC-9840CDW - Fehler:Druck 2A ???

    Error code 2A
    Print Unable 2A
    Turn the power off and then back on again.
    Belt cleaner release sensor failure
    Step Cause Remedy
    1 Rotation defective of release
    shaft A of waste toner box.
    Replace the waste toner box.
    2 Harness connection failure
    between belt cleaner release
    sensor PCB and belt cleaner
    release solenoid.
    Check the harness connection between the belt
    cleaner release sensor PCB and belt cleaner
    release solenoid and reconnect them.
    3 Belt cleaner release sensor
    actuator performance
    defective
    Replace the belt cleaner release ASSY.
    4 Belt cleaner release sensor
    PCB failure
    Check the sensor performance following the
    procedure described in “Maintenance mode 32”. If
    any problem occurs, replace the belt cleaner
    release sensor PCB ASSY.
    5 Belt cleaner release solenoid
    failure
    Replace the belt cleaner release ASSY.
    6 Engine PCB failure Replace the engine PCB ASSY.

  3. #3
    Senior Tech 100+ Posts Dickie's Avatar
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    Re: Brother MFC-9840CDW - Fehler:Druck 2A ???

    Remove the fuser and the plates below, You will find a PCB with a shutter mounted on it which is operated by a solenoid.
    The foam noise dampener on the solenoid breaks down and becomes sticky and causes the solenoid to stick.
    Scrape off the foam and put a small piece of electrical tape in it's place.
    Problem solved

  4. #4
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    Re: Brother MFC-9840CDW - Fehler:Druck 2A ???

    OK, thank you. Fix like -
    Brother print unable 32 and 2A MFC-9440CN fixes - YouTube
    MFC 9440CN unable to print message 2A - YouTube
    BTW, i found this dust on the belt, can I order only the belt or only the whole module is sold
    Attached Images Attached Images

  5. #5
    Senior Tech 100+ Posts Dickie's Avatar
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    Re: Brother MFC-9840CDW - Fehler:Druck 2A ???

    You can only order complete belt assembly but I doubt it is that that is causing the problem, I have had these belts do 3-4 times their life and still not cause a problem

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