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  1. #1
    Join Date
    Jan 2023
    Foster City
    Rep Power

    Brother DCP-9045CDN - Print Unable 32 error

    Hi everybody !

    I have a Brother DCP-9045CDN machine that displays the "print unable 32" error.
    I followed the manual and searched for jams - all paths seem clear.

    I did some reading here on the forum, searched the web, read the service manual and I have a feeling
    that this is the "solenoid sticking" issue that was discussed here.

    In order to verify that this is indeed the issue, I used the service menu on the printer in order to get
    a readout of the sensors. Now here is my question:
    The service manual states that error 32 is a problem with the density sensor shutter.
    However, the manual does not refer to such a sensor!

    I am a newbie, and maybe this is a stupid question, but can the "density sensor" refer to the registration-mark sensor(s) ?

    It's just that the list of sensors do not contain any reference to a density sensor!

    Any hint or advice will be welcome...

    Thanks in advance,

    - Barak
    Last edited by barakm; 05-09-2023 at 07:45 PM. Reason: typo in error code

  2. #2
    Field Supervisor 500+ Posts
    Brother DCP-9045CDN - Print Unable 23 error

    dalewb74's Avatar
    Join Date
    Feb 2018
    Rep Power

    Re: Brother DCP-9045CDN - Print Unable 23 error

    service manual, directly below the error code look at user check. there are 5 steps to follow.

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