View Poll Results: Years Servicing Office Equipment

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  • 1-3 Years

    48 6.47%
  • 3-6 Years

    45 6.06%
  • 6-10 Years

    70 9.43%
  • 10-15 Years

    108 14.56%
  • 15-20 Years

    98 13.21%
  • 20-30 Years

    231 31.13%
  • 30 + Years

    142 19.14%
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  1. #281
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: How Long Servicing Office Equipment

    Quote Originally Posted by anothertech View Post
    I stated doing this in 1984 and yes, this job has changed a lot. Everything changes, you have just got to change and adapt to the new normal. I like the job because I like helping people. When we techs show up it's because something is keeping a customer from getting their job done, sometimes causing them a lot of stress. We are there to fix the issue which help relieve the stress and help them get through the day. They are happy to see me when I arrive, and happy to see me leave, because they know the machine is working and they can get on with their day.

    A lot of techs think the job is fixing machines, I think it's more than that. The job is helping the customers with their pain points, helping them get through the day, it's just a different way of looking at it.
    Exactly my point of view! I like to help people and by the end of the day helping people and fixing problems at my best...that's the rock&roll
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  2. #282
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: How Long Servicing Office Equipment

    Quote Originally Posted by gpoffmachs View Post
    32 years next month
    just sold my own business i built up from scratch -- after 22 years
    built it up to be desirable
    took some serious cash and still working for the wife to have health insurance
    until... next year when I jump ship to retirement and move the heck away from the west coast liberals

    regarding>>away from the west coast liberals..
    new york is going the same route as CA. A real p:ssy state where now they let everyone out of jail and if
    they break the law again then they give them free Yankee tickets.......i hate CUOMO and deblasio,too majors turds..
    might have to look south.......

  3. #283
    Field Supervisor 500+ Posts
    How Long Servicing Office Equipment


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    Re: How Long Servicing Office Equipment

    42 years for me.... started out of high school in 1978 repairing Pitney Bowes mailing machines...
    OC

  4. #284
    Senior Tech 100+ Posts
    How Long Servicing Office Equipment

    M94's Avatar
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    Re: How Long Servicing Office Equipment

    Uhhh there isn't a polling option for 6 months.....

  5. #285
    Field Supervisor 500+ Posts
    How Long Servicing Office Equipment

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    Re: How Long Servicing Office Equipment

    Quote Originally Posted by M94 View Post
    Uhhh there isn't a polling option for 6 months.....
    It doesn't matter. If you like the job the years will add up very quickly
    Defects are simple, our mind is complicated

  6. #286
    Service Manager 1,000+ Posts
    How Long Servicing Office Equipment


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    Re: How Long Servicing Office Equipment

    Quote Originally Posted by Blizzoo View Post
    It doesn't matter. If you like the job the years will add up very quickly
    Too quickly.

  7. #287
    Service Manager 1,000+ Posts subaro's Avatar
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    Re: How Long Servicing Office Equipment

    Twenty yrs or so. As a road tech, it has it's good and bad side. Traffic, nasty machines, tight spaces, awkward customers, ect. What I hated the most was the boot up time of the machines back then, especially when you had to reboot multiple times to see outcomes when you fixed a problem . The tie thing also irked me, as my boss was very strict on that. The other side was , you get to know your city well and meet different people, and see the girls, yes those secretaries that you want to go back and do service calls there.
    I spent most of the time though as a shop tech, fixing and troubleshooting like for like and things the field techs did not have the time to spend on. I liked those challenges and as time went on the machines boot time is very fast now, which I am contended with. I have my own space, tools which I do not loose and youtube, which I get to see a variety of things that I choose , all while working on machines.
    Now, the job has gotten much easier with better machine performance and more tools to find and troubleshoot problems. Every tech has to develop his own style and way of getting the job done. some take shortcuts that work and some get burn. When you can solve most of the common problems easily, then your day can become a litter harder to past the time. With the advent of google and youtube, even tough problems can be narrow down fairly quick.
    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

  8. #288
    Service Manager 1,000+ Posts subaro's Avatar
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    Re: How Long Servicing Office Equipment

    Copier Repair Man Song.flv

    Copier Repair Man Song.flv - YouTube
    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

  9. #289
    Senior Tech 100+ Posts dave w's Avatar
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    Re: How Long Servicing Office Equipment

    started back when you could find a parking meter in London

    Large typing pools of secretaries (bit like walking into a lion’s den)

    Golf balls were not just for the weekend whack about

    Blow torches were used make a line of text look straight again and would normally set fire to your rag that had methylated spirits on it ( still love the smell of meths )

    A grease gun that looked like a large syringe from a carry on film


    Tool case the made one arm longer than the other due to its weight! (norm due to another older tech filling ya case with top shelf mags, ready for when you open the case in front of the customer)


    Spent most of the day with nobody ringing me, trying to find out where I was and if I had finished.


    The days when between every call I made a visit to a record shop was nearly always on the cards.


    Started the day in a café and finished the day in a motorway services meeting the other techs 3pm.

    I was trained well by Ex Ollivetti engineers

    The good old days.

  10. #290
    Master Of The Obvious 10,000+ Posts
    How Long Servicing Office Equipment

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    Re: How Long Servicing Office Equipment

    I think that's what I miss the most about that time: the silence.

    No beeper, no calls, no text, & no email. Just fix, then flip to the next scrap of message pad for the next call. If you really needed to talk to somebody it could wait until tomorrow morning when the calls were distributed. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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