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  1. #1
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    Toshiba dealers - UK and Europe - Machine Stock

    Hello.

    I was just wondering if there’s any Toshiba dealers here from UK/Europe who are struggling to get machine stock from Toshiba Tec?

    Thanks

  2. #2
    Service Manager 5,000+ Posts
    Toshiba dealers - UK and Europe - Machine Stock

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    Re: Toshiba dealers - UK and Europe - Machine Stock

    ... most Toshiba A3 copiers are manufactured in China. Most Toshiba/ Lexmark copiers are manufactured in China. Either way via the Pacific or Atlantic oceans it is a long trip to Europe via ocean freight containers. Chinese ports are only now just starting to gradually re-open after being closed to all traffic because of COVID.

    For all industries, all OEMs, do not expect a return to normal shipping times anytime in 2022. The days of shipping "just in time" inventory is over being replaced with a "just in case" inventory model. Having local inventory is king demanding a higher price in no small part because ocean freight rates and component costs remain at historical highs.

    In North America, receiving Toshiba inventory remains a challenge but not as bad as Konica Minolta and Ricoh.
    Last edited by SalesServiceGuy; 05-24-2022 at 07:11 PM.

  3. #3
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    Re: Toshiba dealers - UK and Europe - Machine Stock

    Quote Originally Posted by ian85uk View Post
    Hello.

    I was just wondering if there’s any Toshiba dealers here from UK/Europe who are struggling to get machine stock from Toshiba Tec?

    Thanks
    I'm a Tosh dealer in UK too......yes lots of delays for us too......the lexmark rebranded units 388's etc especially so......we spoke with Tosh last week about 388's and they said maybe July if it's an old outstanding order with them.
    I think we're all in the saame boat....we hear from petential clients that pretty much all OEM's have the same issue

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Toshiba dealers - UK and Europe - Machine Stock

    Quote Originally Posted by SalesServiceGuy View Post
    ... most Toshiba A3 copiers are manufactured in China. Most Toshiba/ Lexmark copiers are manufactured in China. Either way via the Pacific or Atlantic oceans it is a long trip to Europe via ocean freight containers. Chinese ports are only now just starting to gradually re-open after being closed to all traffic because of COVID.

    For all industries, all OEMs, do not expect a return to normal shipping times anytime in 2022. The days of shipping "just in time" inventory is over being replaced with a "just in case" inventory model. Having local inventory is king demanding a higher price in no small part because ocean freight rates and component costs remain at historical highs.

    In North America, receiving Toshiba inventory remains a challenge but not as bad as Konica Minolta and Ricoh
    .
    You may want to show some real data not based on rumours between dealers. Besides KM and Ricoh are top brands and higher demand can lead to bigger delay times in Covid situation.

    As side note KM should be ashamed and not excused at all for toner shortages they caused to their clients and dealers.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
    Field Supervisor 500+ Posts mloudy's Avatar
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    Re: Toshiba dealers - UK and Europe - Machine Stock

    I do not have any real data from KM or Ricoh but I do from other OEMs and it isn't very good.

    We recently quoted a new customer a machine and we were up against two other OEM dealers. We got the sale because we were the only dealer able to actually fill the order immediately. The others told the customer 3 months minimum.

    Our reps were worried looking at the forecast of equipment availability through September. I gave them a list of in stock equipment that would easily take them through the summer. May not be what they want to sell but they can't say there isn't anything for them to sell.

    We have loads of equipment orders that have no ETA. Some of them are several months old now.

  6. #6
    Service Manager 5,000+ Posts
    Toshiba dealers - UK and Europe - Machine Stock

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    Re: Toshiba dealers - UK and Europe - Machine Stock

    Quote Originally Posted by tsbservice View Post
    You may want to show some real data not based on rumours between dealers. Besides KM and Ricoh are top brands and higher demand can lead to bigger delay times in Covid situation.

    As side note KM should be ashamed and not excused at all for toner shortages they caused to their clients and dealers.
    ... the real data is from the statements of Ricoh and Konica Minolta dealer owners who have recently become Toshiba multi-line dealers because they cannot get product from their primary OEMs. KM has been hemorrhaging a lot of money according to their last two financial reports.

  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Toshiba dealers - UK and Europe - Machine Stock

    Quote Originally Posted by SalesServiceGuy View Post
    ... the real data is from the statements of Ricoh and Konica Minolta dealer owners who have recently become Toshiba multi-line dealers because they cannot get product from their primary OEMs. KM has been hemorrhaging a lot of money according to their last two financial reports.
    Being tub-thumper isn't really my priority.

    Good luck converting big dealerships.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #8
    Service Manager 10,000+ Posts
    Toshiba dealers - UK and Europe - Machine Stock

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    Re: Toshiba dealers - UK and Europe - Machine Stock

    Quote Originally Posted by tsbservice View Post
    Being tub-thumper isn't really my priority.

    Good luck converting big dealerships.
    I had to google "tub-thumper". Am I the only one that didn't know the meaning?

    Learn something new every day.
    Growth is found only in adversity.

  9. #9
    Field Supervisor 500+ Posts mloudy's Avatar
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    Re: Toshiba dealers - UK and Europe - Machine Stock

    I haven't googled it and I don't know what it is either.

    There was a song by that name that was catchy.

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