[Error Code] Canon Advance C5035 False" load paper" message

[Doug James]

What is the fix for this problem. I am not really sure what causes this. Is it a faulty pivot gear like on the old Canons ? Any help would be very appreciated. Thanks so much...

[msquared840@gmail.com]

Re: Canon Advance C5035 False" load paper" message

Doug James,

a) remove all the paper trays
b) check the paper tray path for obstacles

[hidius]

Re: Canon Advance C5035 False" load paper" message

which tray is the load paper message comming from ?

[Doug James]

Re: Canon Advance C5035 False" load paper" message

which tray is the load paper message comming from ?

It appears to be both trays. I haven't been able to duplicate. I did check for obstacles. Everything looks ok.

[madas]

Re: Canon Advance C5035 False" load paper" message

Hi
I've only been working on Canon for a year but found on the irc2880 range that blowing out the sensors seems to solve this for the most part! Been doing a lot of refurbs on these and always take them out and clean the sensors.
This seems to happen when paper is low in my limited experience.
Not the same model but they are the same feed stations. I put a 2880 feed station in a 5000 series and it worked ok!

Check if they are really dusty and do the ones behind the slider on the rear I think but could be wrong there are two behind it.

hope this is of some help, more experienced Canon techs might have better advice vice.

Cheers

Les

ps, I did have a 2880 series do it for the top 2 trays replaced them with ones I had cleaned and had as car stock and no issues so far that I know of. I usually clean the ones I take out and reuse them, no call backs for them so far! Could be just luck lol!

[Doug James]

Re: Canon Advance C5035 False" load paper" message

Hi
I've only been working on Canon for a year but found on the irc2880 range that blowing out the sensors seems to solve this for the most part! Been doing a lot of refurbs on these and always take them out and clean the sensors.
This seems to happen when paper is low in my limited experience.
Not the same model but they are the same feed stations. I put a 2880 feed station in a 5000 series and it worked ok!

Check if they are really dusty and do the ones behind the slider on the rear I think but could be wrong there are two behind it.

hope this is of some help, more experienced Canon techs might have better advice vice.

Cheers

Les

ps, I did have a 2880 series do it for the top 2 trays replaced them with ones I had cleaned and had as car stock and no issues so far that I know of. I usually clean the ones I take out and reuse them, no call backs for them so far! Could be just luck lol!

Thanks so much,very Helpful

[teckat]

Re: Canon Advance C5035 False" load paper" message

What is the fix for this problem. I am not really sure what causes this. Is it a faulty pivot gear like on the old Canons ? Any help would be very appreciated. Thanks so much...

----------------------------------------------------------------
there a few scenarios on "Load Paper" for this series----
Paper Drawers are Not Showing when Printing; "Load Paper" Message
"Load Paper" Message every time when color mode was set to "Black"
"Load Paper" fault message on the Multi Paper Pick-Up Assembly
"Load Paper" when Printing to Envelopes
"Load Paper" in tray 1/ sensors state in I/O checked good/ same message> change Cassette Feed Pcb.



Countermeasure to Minimize “Load Paper” Fault Message (Revised).pdf

iR ADV C5000_Procedure.pdf

[Doug James]

Re: Canon Advance C5035 False" load paper" message

----------------------------------------------------------------
there a few scenarios on "Load Paper" for this series----
Paper Drawers are Not Showing when Printing; "Load Paper" Message
"Load Paper" Message every time when color mode was set to "Black"
"Load Paper" fault message on the Multi Paper Pick-Up Assembly
"Load Paper" when Printing to Envelopes
"Load Paper" in tray 1/ sensors state in I/O checked good/ same message> change Cassette Feed Pcb.



[ATTACH]29694[/ATTACH]

[ATTACH]29695[/ATTACH]

Thanks so much !!