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  1. #1
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    canon iR3025 Error E732-001

    Trying to figure out what part needs to be replaced to correct this error. My shortcoming is lack of replacement parts. Please advise. Thanks

  2. #2
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    canon iR3025 Error E732-001

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    Re: canon iR3025 Error E732-001

    Quote Originally Posted by ldfrepairs View Post
    Trying to figure out what part needs to be replaced to correct this error. My shortcoming is lack of replacement parts. Please advise. Thanks

    Code indicates a failure in the DDI communication between the Reader Controller PCB and Main Controller PCB.

    Note:
    Check the he Ribbon cable from Main Controller to Reader Controller .
    At Reader Controller the silver side of cable should be visible,
    On Main Controller the blue side of the cable should be visible.


    Is error during boot up /or after ready ?


    A
    t what position is progress bar

    To verify if error code is related to a failure of the MN-CON or Reader Controller enter service mode and set W/SCNR to 0 and reboot the imageRUNNER.
    If no error is displayed and imageRUNNER comes to a ready state then problem is located in the scanner assembly.

    After verification of issue location perform the following voltage checks
    Connector J1016 (Flat Ribbon Cable)
    Pin #32: 2.7 to .7 to 0V at idle. (Outputted from Reader Controller PCB, these are the initialization voltages) Voltage value should not drop to 0V until the Scanner Assembly is idle.
    Pin#33: 1.8 to .9 to 0V at idle (Outputted from Reader Controller PCB, these are the initialization voltages) Voltage value should not drop to 0V until the Scanner Assembly is idle.
    Pin#37: 1.6V constant (Outputted from MN-CON PCB)
    Pin#38: 0V constant
    Pin#39: 3.26V constant (Outputted from MN-CON PCB)
    Pin#43: 3.45V constant (Outputted from MN-CON PCB)

    If voltages on pins 32 and 33 do not match these readings then replace the Reader Controller PCB .

    If voltages on pins 37, 38, 39 and 43 do not match these readings replace the Main Controller PCB .



    or--------------
    1. Re-insert the connector J1014 ( reader wire harness for DDI communication) on the Main controller PCB.


    2. If the symptom still occurs, pull the memory and DIMM connected to the main controller PCB (J1004) and the DC controller PCB (J381).Clean the contacts with a clear rubber erasure and re-insert the DIMM connected to the main controller PCB (J1004) and the DC controller PCB (J381).

    3. If the symptom still occurs, replace the Reader Controller PCB with a new one.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Senior Tech 100+ Posts techandtrader's Avatar
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    Re: canon iR3025 Error E732-001

    I had this a few times on a 3035, after reseating of ribbons, I had to replace the Reader Cont board. You can try reseating the Ribbon cable to the main and the main to dc cont cables. If it comes back the board has to replaced. Check with NWRS repair. They can exchange.

  4. #4
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    Re: canon iR3025 Error E732-001

    Thanks guys will run thru these suggestion and give an update.

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