Canon ir adv 8105 no power at Ethernet port

[amitlama_78]

hi everyone
Im having a problem connecting my machine over the Ethernet port. Yesterday it was fine but today there
is no power at ethernet port and i cant ping nor can i connect.
Please help.....
im using default canon ufr ii method for connecting.

Thank you

[Phil B.]

not sure what you mean.. " no power" is there no amber light at the connection point? have you tried to print out a settings page to see what IP address is assigned? ( 169.254.xxx.xxx ?)

what have you tried?

[amitlama_78]

Yes there is no amber light at the connection point... My machine is connected to a router with the address 172.16.0.1 and my copier is address is 172.16.0.11
It was working fine..... my machine was off for couple of days and yesterday when i wanted to print......it did not print. I checked all the cables and connection and everything seems to be ok.
until i found that there is no amber light at the connection point.

[Phil B.]

ok sounds like the NIC card has gone south.. not sure about that model if the NIC card is built into the main board or not... does it have a USB you can use to print to it ?

[amitlama_78]

It has inbuilt nic card attached to main board
Its has usb option, I tried but there is no response. Is there an option to enable from service mode. Or can I reset to factory mode

[Canuck]

Why do you use that address? The fixed ip on copier is 172.16.1.100......stay away from that range. If its simple use 192.168.xxx.xxx Do an MMI clear,then give it a new address.

[amitlama_78]

Why do you use that address? The fixed ip on copier is 172.16.1.100......stay away from that range. If its simple use 192.168.xxx.xxx Do an MMI clear,then give it a new address.

Hi
I cleared the MMI and also gave new ip address but still its not working...
When i ping 127.0.0.1 i get response.........
Is there any way my nic card is disabled?

[copier tech]

Try updating the SSW, its a long shot but this is what Canon would recommend before you start replacing boards etc.

I would also try connecting a laptop directly to rule out the network/router.

[amitlama_78]

I tried connecting directly with laptop but no success....
How do I update ssw.....

[Phil B.]

I tried connecting directly with laptop but no success....
How do I update ssw.....

I doubt that SSW would fix the issue.. the port has no indicator light on it.