ir adv 3320

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  • wassem
    Trusted Tech
    • Aug 2012
    • 166
    #1

    [Electrical] ir adv 3320

    hi everybody
    i have E0025-0468 in this machine
    we changed toner (geniune) many times
    we changed the bottle drive unit
    with no progress
    firstly the massage appeared after that the error code
    any advice i will be appreciated
    Tags: appeared, firstly, progress
    • apoxi
      Technician
      • Nov 2015
      • 45
      #2
      Re: ir adv 3320

      Originally posted by wassem
      hi everybody
      i have E0025-0468 in this machine
      we changed toner (geniune) many times
      we changed the bottle drive unit
      with no progress
      firstly the massage appeared after that the error code
      any advice i will be appreciated
      From manual:From FAQ:

      [Symptom]

      E025-0x10 / E025-0x68 may occur during the installation or the operation of device.
      -E025-0x10: Bottle Motor error (x=1: Y, 2: M, 3: C, 4: Bk)
      -E025-0x68: No toner detection error (x=1: Y, 2: M, 3: C, 4: Bk)

      [Cause]

      There are some causes. Perform a measure according to the cause.
      -Check a measure [A] / [B] / [C] / [D] when E025-0110/0210/0310/0410 occurs during the installation.
      -Check a measure [A] / [C] when E025-0110/0210/0310/0410 occurs during the operation.
      -Check the measure [D] when E025-0168/0268/0368/0468 occurs during the installation.

      [Service work]

      [Caution] E020-0xA8 (x=1: Y, 2: M, 3: C, 4: Bk) occurs due to the oversupply of toner if the rotation checking of Bottle Motor is performed few times by Service mode > Mode List > COPIER > FUNCTION > PART-CHK > "MTR" after performiong a measure.
      1) Remove the Bottle Drive Unit referring [Removing the Bottle Drive Unit].
      Removing the Bottle Drive Unit
      -Checking measure A) is required at the time of opening the Front Door.
      -Checking measure D) is required at the time of removing the ITB Unit.
      -Checking measure B) is required at the time of removing the First Delivery Tray.
      -Checking measure C) is required at the time of removing the Black and Magenta of Toner Bottle Mount (Lower).
      2) Choose a measure according to the cause and perform it.
      -Check a measure [A] / [B] / [C] / [D] when the E025-0110/0210/0310/0410 occurs during the installation.
      -Check a measure [A] / [C] when the E025-0110/0210/0310/0410 occurs during the operation.
      -Check the measure [D] when the E025-0168/0268/0368/0468 occurs during the installation.

      A) Check if the drive of Bottle Motor is unlocked.
      A-1) Check if the Lock Arm returns to the original position by the spring pressure after pressing the tip [a] of Lock Arm with a figure.
      E025-0110 occurs when the left side Lock Arm does not return, E025-0310 occurs when the right side Lock Arm does not return.


      [IMG]file:///D:/Parts%20and%20Manuals/ADV_C33xx/iR-ADV%20C3330%20(for%20CE%20&%20Backend)FAQ_en_1 8/contents/GUID-9377A349-CD6C-4E77-A203-BB796C80B02A-low.jpg[/IMG]
      GUID-9377A349-CD6C-4E77-A203-BB796C80B02A-low.jpg If the Lock Arm does not return [b], proceed on to Step A-2).
      If the Lock Arm returns to the original position, check another measure.
      A-2) Remove the First Delivery Tray referring [Removing the Bottle Drive Unit].
      A-3) Press the boss of Lock Arm (front side), which located on the side of Bottle Mount, into the hole of Lock Arm (rear side) to check if the pressed portion does not come away and the spring [b] does not come off.
      GUID-A8EF6F2F-610C-4FB8-8ECF-C13388852598-low!.jpg

      [IMG]file:///D:/Parts%20and%20Manuals/ADV_C33xx/iR-ADV%20C3330%20(for%20CE%20&%20Backend)FAQ_en_1 8/contents/GUID-A8EF6F2F-610C-4FB8-8ECF-C13388852598-low.jpg[/IMG]

      A-4) Reassemble the part in reverse order of Step A-2).
      A-5) Perform the action which caused the symptom to confirm if the symptom does not occur any more.

      B) Check the attaching states of Toner supply sensor and Sensor flag.
      B-1) Remove the First Delivery Tray referring [Removing the Bottle Drive Unit].
      B-2) Check the attaching states of Toner supply sensor and Sensor flag.
      E025-0110/0210/0310/0410 occurs when the attaching state is in poor condition (floating/coming off condition).
      GUID-E2DD83B5-207F-494D-A15A-7D3454F01771-low!!.jpg

      [IMG]file:///D:/Parts%20and%20Manuals/ADV_C33xx/iR-ADV%20C3330%20(for%20CE%20&%20Backend)FAQ_en_1 8/contents/GUID-E2DD83B5-207F-494D-A15A-7D3454F01771-low.jpg[/IMG]

      If the attaching state is poor (floating/coming off ), correctly attach them again and proceed on to Step B-3).
      If the attaching state is proper, check another measure.
      B-3) Reassemble the part in reverse order of Step B-1).
      B-4) Perform the action which caused the symptom to confirm if the symptom does not occur any more.

      C) Check if the lock levers of Bottle Drive Units are unlocked.
      C-1) Remove the Black and Magenta of Toner Bottle Mount (Lower) referring [Removing the Bottle Drive Unit].
      C-2) Pull out a lock lever [a] of Bottle Drive Unit to the front side by hand until it stops.
      If a lock lever of Bottle Drive Unit is not unlocked, the lock lever slides about 5mm to the front side. If a lock lever is unlocked, the lock lever does not slide.
      E025-0110 occurs when the lock lever of the left side Bottle Drive Unit is not unlocked, E025-0310 occurs when the lock lever of the right side Bottle Drive Unit is not unlocked.
      GUID-64FAAB1B-8E0F-4948-A944-20B2F6825A9F-!!!.jpg

      [IMG]file:///D:/Parts%20and%20Manuals/ADV_C33xx/iR-ADV%20C3330%20(for%20CE%20&%20Backend)FAQ_en_1 8/contents/GUID-64FAAB1B-8E0F-4948-A944-20B2F6825A9F-low.jpg[/IMG]

      C-3) Reassemble the part in reverse order of Step C-1).
      C-4) Perform the action which caused the symptom to confirm if the symptom does not occur any more.
      If the lock levers do not slide (are unlocked), perform another measure.

      D) Check if the slider of Bottle Drive Unit does not come off.
      D-1) Remove the ITB Unit referring [Removing the Bottle Drive Unit].
      D-2) Check if the slider [a] of Bottle Drive Unit does not come off.
      [Caution] When the ITB Unit comes off, check if the ITB Unit and the drum have scratches and then replace a part
      if they do.
      When the ITB Unit comes off, E025-0110/0210/0310/0410 or E025-0168/0268/0368/0468 occurs.
      GUID-CB936A49-4368-4DE7-B639-B828D4DDC2B2-=.jpg

      [IMG]file:///D:/Parts%20and%20Manuals/ADV_C33xx/iR-ADV%20C3330%20(for%20CE%20&%20Backend)FAQ_en_1 8/contents/GUID-CB936A49-4368-4DE7-B639-B828D4DDC2B2-low.jpg[/IMG]

      When the ITB Unit comes off, proceed on to Step D-3).
      When the ITB Unit does not come off, perform another measure.
      D-3) Remove the Bottle Drive Unit referring [Removing the Bottle Drive Unit].
      Remove the Bottle Drive Unit (YM) when E025-0110/0210 or E025-0168/0268 occurs.
      Remove the Bottle Drive Unit (CK) when E025-0310/0410 or E025-0368/0468 occurs.
      D-4) Attach the slider which comes off to the Bottle Drive Unit.
      [Caution]
      - When the slider is attached, get the Bottle Drive Unit attachable referring "Attaching Bottle Drive Unit precaution" in the [Removing the Bottle Drive Unit].
      -After the attachment, check that the claw [a] of the slider is hung on the frame.


      [IMG]file:///D:/Parts%20and%20Manuals/ADV_C33xx/iR-ADV%20C3330%20(for%20CE%20&%20Backend)FAQ_en_1 8/contents/GUID-FD35D10D-F912-485B-B7BE-9B89157BF284-low.jpg[/IMG]
      GUID-FD35D10D-F912-485B-B7BE-9B89157BF284-low).jpg D-5) Reassemble the part in reverse order of Step D-1).
      D-6) Perform the action which caused the symptom to confirm if the symptom does not occur any more.

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