Canon ira c5051 white copy

[Sathish]

Hii,in 5051 after installing the firm ware the feeder access was was not accessing and copy is coming white , The CMYK test page is coming well. My backup firm ware is corrupted.
Have any idea to solve the white copy and feeder not access fault.
Thanks

[charm5496]

if your test pages are coming out white, then you have a print issue with the engine and not just the copier. Was it working correctly before you loaded the firmware on the device?

[Sathish]

No problem on engine, printing is coming well, Adf and reader is problem.
Reader lamp is moving but copy is coming White.

[Sathish]

Hi Rcon version 23.0 is problem.