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  1. #1
    Senior Tech 100+ Posts
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    Canon ImageRunner Advance C5255 Manually Open Toner Doors

    Hi guys,
    Please tell me how to put the "manually open toner door" icon on the maintenance screen trough service mode...
    Thanking you in advance.
    Doug

  2. #2
    Service Manager 1,000+ Posts
    Canon ImageRunner Advance C5255 Manually Open Toner Doors

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    Re: Canon ImageRunner Advance C5255 Manually Open Toner Doors

    Enter Service Mode and navigate to:

    COPIER > OPTION > DSPLY-SW > Level 2 >< T-CRG-SW> Set to "1"

    Power Cycle the imageRUNNER

    Now enter Settings / Registration > Adjustment / Maintenance > Maintenance >< Replace Specified Toner >

    Follow the on-screen instructions and open the main toner cover.
    Select the [Replacement Needed] tab, and select [Replace. not needed] tab.
    Now all the color toners will be displayed.
    Select the color of the toner to open it's cover.
    Now the [Remove Toner Cartridge] tab will be enabled. Select the Remove Toner Cartridge tab.
    The message [The selected toner still can be used. Do you want to replace it] select YES.

    * The Toner Cover will now open and the toner cartridge can be removed. Follow the on-screen instructions to install the cartridge. *



    ***** Do not replace toner cartridges until the message prompting you to do so appears.

  3. #3
    Senior Tech 100+ Posts
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    Re: Canon ImageRunner Advance C5255 Manually Open Toner Doors

    Quote Originally Posted by guitar9199 View Post
    Enter Service Mode and navigate to:

    COPIER > OPTION > DSPLY-SW > Level 2 >< T-CRG-SW> Set to "1"

    Power Cycle the imageRUNNER

    Now enter Settings / Registration > Adjustment / Maintenance > Maintenance >< Replace Specified Toner >

    Follow the on-screen instructions and open the main toner cover.
    Select the [Replacement Needed] tab, and select [Replace. not needed] tab.
    Now all the color toners will be displayed.
    Select the color of the toner to open it's cover.
    Now the [Remove Toner Cartridge] tab will be enabled. Select the Remove Toner Cartridge tab.
    The message [The selected toner still can be used. Do you want to replace it] select YES.

    * The Toner Cover will now open and the toner cartridge can be removed. Follow the on-screen instructions to install the cartridge. *



    ***** Do not replace toner cartridges until the message prompting you to do so appears.
    Thank you guitar9199! I will try this procedure tomorrow!
    Doug

  4. #4
    Service Manager 5,000+ Posts
    Canon ImageRunner Advance C5255 Manually Open Toner Doors

    copier tech's Avatar
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    Re: Canon ImageRunner Advance C5255 Manually Open Toner Doors

    Quote Originally Posted by doug View Post
    Thank you guitar9199! I will try this procedure tomorrow!
    Doug

    Or an even easier way, slide a credit card inbetween the doors this pushes the latch they will pop open!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
    Senior Tech 100+ Posts
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    Re: Canon ImageRunner Advance C5255 Manually Open Toner Doors

    Quote Originally Posted by guitar9199 View Post
    Enter Service Mode and navigate to:

    COPIER > OPTION > DSPLY-SW > Level 2 >< T-CRG-SW> Set to "1"

    Power Cycle the imageRUNNER

    Now enter Settings / Registration > Adjustment / Maintenance > Maintenance >< Replace Specified Toner >

    Follow the on-screen instructions and open the main toner cover.
    Select the [Replacement Needed] tab, and select [Replace. not needed] tab.
    Now all the color toners will be displayed.
    Select the color of the toner to open it's cover.
    Now the [Remove Toner Cartridge] tab will be enabled. Select the Remove Toner Cartridge tab.
    The message [The selected toner still can be used. Do you want to replace it] select YES.

    * The Toner Cover will now open and the toner cartridge can be removed. Follow the on-screen instructions to install the cartridge. *



    ***** Do not replace toner cartridges until the message prompting you to do so appears.
    Thank You!

  6. #6
    Junior Member willschill's Avatar
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    Re: Canon ImageRunner Advance C5255 Manually Open Toner Doors

    Quote Originally Posted by copier tech View Post
    Or an even easier way, slide a credit card inbetween the doors this pushes the latch they will pop open!
    YES - Thanks for this - I have a number of IRc5560i's at an account where we need to come on site to replace toner. the procedure with a card in the upper RH corner of the door does pop it open.
    On this model I needed to reboot afterwards to get the toner chip to recognize the new toner - BIG time saver when at a unit and it is down to 10%

  7. #7
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: Canon ImageRunner Advance C5255 Manually Open Toner Doors

    Quote Originally Posted by willschill View Post
    YES - Thanks for this - I have a number of IRc5560i's at an account where we need to come on site to replace toner. the procedure with a card in the upper RH corner of the door does pop it open.
    On this model I needed to reboot afterwards to get the toner chip to recognize the new toner - BIG time saver when at a unit and it is down to 10%
    Why would you replace toner that is at 10%...you are throwing money away. Also there is new firmware because some toners are sent that are chipless because of the chip shortage.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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