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  1. #1
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    Send Menu Suddenly Missing Canon IR6020

    I know some one will help me here.... Turning on the machine this morning and suddenly found that the SEND menu is missing from the screen. I've checked the Service mode body Option that the UI-SEND and UI FAX are both setted on "1". Does any one have the solution? I hope he is here (Mr. teckat )

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  2. #2
    Service Manager 10,000+ Posts
    Send Menu Suddenly Missing Canon IR6020

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    Re: Send Menu Suddenly Missing Canon IR6020

    Quote Originally Posted by clommot View Post
    I know some one will help me here.... Turning on the machine this morning and suddenly found that the SEND menu is missing from the screen. I've checked the Service mode body Option that the UI-SEND and UI FAX are both setted on "1". Does any one have the solution? I hope he is here (Mr. teckat )

    .

    If the Send button is the only button not displayed, reseat the Riser Card and Resolution PCB on the Main Controller

    Try and Re_seat the Resolution pcb on the Riser pcb that is located on the Main Controller.



    also

    Check / Re-seat the power connector for the reader unit.
    Check / Re-seat the interface connections.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: Send Menu Suddenly Missing Canon IR6020

    Quote Originally Posted by teckat View Post

    If the Send button is the only button not displayed, reseat the Riser Card and Resolution PCB on the Main Controller

    Try and Re_seat the Resolution pcb on the Riser pcb that is located on the Main Controller.



    also

    Check / Re-seat the power connector for the reader unit.
    Check / Re-seat the interface connections.
    Thank you sir... This Solve my problem....

    Please forgive for being late to thank you...
    Last edited by clommot; 10-26-2018 at 06:33 AM. Reason: miss type

  4. #4
    Service Manager 10,000+ Posts
    Send Menu Suddenly Missing Canon IR6020

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    Re: Send Menu Suddenly Missing Canon IR6020

    Quote Originally Posted by clommot View Post
    Thank you sir... This Solve my problem....

    Please forgive for being late to thank you...


    Thumbs up.jpgwelcome
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Field Supervisor 500+ Posts
    Send Menu Suddenly Missing Canon IR6020


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    Re: Send Menu Suddenly Missing Canon IR6020

    Quote Originally Posted by teckat View Post

    If the Send button is the only button not displayed, reseat the Riser Card and Resolution PCB on the Main Controller

    Try and Re_seat the Resolution pcb on the Riser pcb that is located on the Main Controller.



    also

    Check / Re-seat the power connector for the reader unit.
    Check / Re-seat the interface connections.

    I have a C5045 that is missing the Send, Fax, Access Stored, Scan and Store, do you know what could be the solution to that?

  6. #6
    Service Manager 10,000+ Posts
    Send Menu Suddenly Missing Canon IR6020

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    Re: Send Menu Suddenly Missing Canon IR6020

    Quote Originally Posted by repeatcopiers View Post
    I have a C5045 that is missing the Send, Fax, Access Stored, Scan and Store, do you know what could be the solution to that?
    This thread is from 2018.
    You might want to start your own new thread.

    Sent from my SM-G960U using Tapatalk

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