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  1. #1
    Trusted Tech 50+ Posts muthuk7's Avatar
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    Scan to folder not functioning

    Dear Team,

    Kindly guide me to configure SCAN to folder . In my customer premises they do have 2 different networks . xxx.xxx.180.xxx & xxx.xxx.179.xxx within one domain.

    IR-ADV C255 its perfectly working in xxx.xxx.180.xxx ( because the destination folder also in same range ) whereas it is not working in xxx.xxx.179.xxx ( because the destination folder is in xxx.xxx.180.xxx range)

    Request you help me or share your experience if you have come across

    Thanks

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Scan to folder not functioning

    zoraldinho's Avatar
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    Re: Scan to folder not functioning

    Folders on different network copier will not reach with SMB protocol.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Trusted Tech 50+ Posts muthuk7's Avatar
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    Re: Scan to folder not functioning

    Hi ,

    Thanks s lot for your reply . is there any way to connect the folder which is in the same domain but different network

    Thanks

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    Scan to folder not functioning

    zoraldinho's Avatar
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    Re: Scan to folder not functioning

    FTP or scan to email.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
    Trusted Tech 50+ Posts DFM914's Avatar
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    Re: Scan to folder not functioning

    Is there any chance the 2nd network has wireless? On the C256, you can run both wired and wireless protocols at the same time thus in theory, seeing 2 different networks.

  6. #6
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    Re: Scan to folder not functioning

    Hi, I'm not a Canon technician but Ricoh. With our machines you can install a second network interface to solve this problem.
    Maybe also with Canon devices...

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