Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Senior Tech 100+ Posts
    Join Date
    Jul 2013
    Location
    Kumasi Ashanti
    Posts
    109
    Rep Power
    0

    Canon IR2018 Paper not Correct

    I'm working on an IR2018. During copying, there has been continuous error of paper jam. Whenever the jam occurs, there is a message of: "Paper not correct. Change paper". It results in the copy appearing blank halfway I've tried resetting the cassette to different paper sizes but it happens the same way. I have changed the registration clutch, but that too does not work. Does anyone have an idea of what else I should check? I will appreciate your kind suggestions.
    Attached Images Attached Images

  2. #2
    Technician
    Join Date
    Jun 2010
    Location
    cairo
    Posts
    26
    Rep Power
    0

    Re: Canon IR2018 Paper not Correct

    open the cover and see the distance of the scanner it takes when making copy
    you can reset the copier enter the service mode and make clear all

  3. #3
    Senior Tech 100+ Posts
    Join Date
    Jul 2013
    Location
    Kumasi Ashanti
    Posts
    109
    Rep Power
    0

    Re: Canon IR2018 Paper not Correct

    Quote Originally Posted by ahmad View Post
    open the cover and see the distance of the scanner it takes when making copy you can reset the copier enter the service mode and make clear all
    Hi,Thanks for the response. Yes I initially entered service mode. But it came again. I'll next check the position of the scanner as well when I get there. I'll get back with info asap.

  4. #4
    Service Manager 10,000+ Posts
    Canon IR2018 Paper not Correct

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    15,910
    Rep Power
    230

    Re: Canon IR2018 Paper not Correct

    Quote Originally Posted by Andyboachie View Post
    Hi,Thanks for the response. Yes I initially entered service mode. But it came again. I'll next check the position of the scanner as well when I get there. I'll get back with info asap.

    Check the action of Registration Flag,
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Service Manager 1,000+ Posts
    Canon IR2018 Paper not Correct

    Brian8506's Avatar
    Join Date
    Feb 2009
    Location
    New Jersey
    Posts
    1,193
    Rep Power
    42

    Re: Canon IR2018 Paper not Correct

    http://www.techsupport.cusa.canon.co...cle&AttIndex=0
    This may be your problem. Looks a little involved getting to the gears.

  6. #6
    Service Manager 10,000+ Posts
    Canon IR2018 Paper not Correct

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    15,910
    Rep Power
    230

    Re: Canon IR2018 Paper not Correct

    Quote Originally Posted by Brian8506 View Post
    http://www.techsupport.cusa.canon.co...cle&AttIndex=0
    This may be your problem. Looks a little involved getting to the gears.
    Bad Link😣

    The file could not be loaded. Either you do not have permissions or the file could not be found.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Service Manager 1,000+ Posts
    Canon IR2018 Paper not Correct

    Brian8506's Avatar
    Join Date
    Feb 2009
    Location
    New Jersey
    Posts
    1,193
    Rep Power
    42

    Re: Canon IR2018 Paper not Correct

    Strange. It opened for me and then it wouldn't. Hope this is it.
    http://www.techsupport.cusa.canon.com/kb/article?ArticleId=64574&cid=990&download=true&isli nk=true&source=article&AttIndex=0

    If not, it's tech pub TP07 268.pdf

  8. #8
    Service Manager 10,000+ Posts
    Canon IR2018 Paper not Correct

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    15,910
    Rep Power
    230

    Re: Canon IR2018 Paper not Correct

    Quote Originally Posted by Brian8506 View Post
    Strange. It opened for me and then it wouldn't. Hope this is it.
    http://www.techsupport.cusa.canon.com/kb/article?ArticleId=64574&cid=990&download=true&isli nk=true&source=article&AttIndex=0

    If not, it's tech pub TP07 268.pdf

    Nope >;-(
    Believe u need to be logged in on Canon Tech Support to view.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    Service Manager 1,000+ Posts
    Canon IR2018 Paper not Correct

    Brian8506's Avatar
    Join Date
    Feb 2009
    Location
    New Jersey
    Posts
    1,193
    Rep Power
    42

    Re: Canon IR2018 Paper not Correct

    Quote Originally Posted by Andyboachie View Post
    Hi,Thanks for the response. Yes I initially entered service mode. But it came again. I'll next check the position of the scanner as well when I get there. I'll get back with info asap.
    PM me your email and I will try to email you the tech pub. There are 2 updated gears, 1 in each paper feed unit. We can't seem to open the link on here.

  10. #10
    Senior Tech 100+ Posts
    Join Date
    Jul 2013
    Location
    Kumasi Ashanti
    Posts
    109
    Rep Power
    0

    Re: Canon IR2018 Paper not Correct

    Quote Originally Posted by teckat View Post
    Check the action of Registration Flag,
    Hi,
    Good suspicion! I will do that when I get there today. However, I remember the paper used to go a little beyond the registration flag. It mostly stopped just about when it is about to enter the fuser before displaying "Paper not correct"

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here