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  1. #1
    Senior Tech 100+ Posts doktor's Avatar
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    Canon ir 1730 i E-716

    Hello;

    The customer reports code E-000716. This code is not in SM. What the hell could that be ?

    Thanks for the help.

  2. #2
    Multibrands Tech 250+ Posts rapidocument's Avatar
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    Re: Canon ir 1730 i E-716

    Communication error with 2nd cassette unit (or pedestal) or 2 side unit.

  3. #3
    Senior Tech 100+ Posts doktor's Avatar
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    Re: Canon ir 1730 i E-716

    Quote Originally Posted by rapidocument View Post
    Communication error with 2nd cassette unit (or pedestal) or 2 side unit.
    There is no 2nd cassette unit

  4. #4
    Senior Tech 100+ Posts mosey1100's Avatar
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    Re: Canon ir 1730 i E-716

    There is a bulletin about this error and you have to make sure the system software version is the latest V70.03.04 or later. The error has something to do about noise (electrical) happening with the copier.


    Sent from my iPad using Tapatalk

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