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  1. #1
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    Canon IR Advance 8295 E00069-0001


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    Canon IR Advance 8295 E00069-0001

    I am getting a E00069-0001. The manual indicates a "transfer high voltage output leak error". I have checked connections with no change. Has anyone had experience with this code and a solution?

    Thanks

  2. #2
    Service Manager 1,000+ Posts
    Canon IR Advance 8295 E00069-0001

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    Re: Canon IR Advance 8295 E00069-0001

    Have you checked to see if the transfer or wire is broken?


    Sent from my iPhone using Tapatalk

  3. #3
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    Canon IR Advance 8295 E00069-0001


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    Re: Canon IR Advance 8295 E00069-0001

    I'm not sure what you mean by "transfer or wires". Thanks you for your help.

  4. #4
    Service Manager 1,000+ Posts
    Canon IR Advance 8295 E00069-0001

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    Re: Canon IR Advance 8295 E00069-0001

    It sounds like you are not a technician but that you need one


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  5. #5
    Technician
    Canon IR Advance 8295 E00069-0001


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    Re: Canon IR Advance 8295 E00069-0001

    I am not a technician. I own a small print shop and the canon distributor left about 15 years ago and the only independent tech moved about 10 years ago so I really had no choice but to repair these machines myself starting with ir600's then 7105's then these 8295's.

    If you mean the pre-transfer and primary charging wires I started there by restringing them, then by ordering new full assemblies for both. Neither solved the problem.

    If you mean the ETB when you say transfer, I went there next by switching out the ETB assembly with another 8295 we have, this changed nothing so I replaced the the transfer belt with a new one just to eliminate all possibilities.

    I then disconnected and reconnected all wires on the Duplex PCB and and the transfer high voltage PCB which also failed to solve the problem.

    This morning I was going to see if I can order the duplex PCB and replace that. Then if no success replace the high voltage PCB.

    I was asking for help because in my experience some problems are unique and this forum is a great help in that regard.

    Thanks for you suggestion.

    Mike

  6. #6
    Service Manager 10,000+ Posts
    Canon IR Advance 8295 E00069-0001

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    Re: Canon IR Advance 8295 E00069-0001

    Quote Originally Posted by Mike Barbee View Post
    I am getting a E00069-0001. The manual indicates a "transfer high voltage output leak error". I have checked connections with no change. Has anyone had experience with this code and a solution?

    Thanks

    Have seen this "Stopper Clip" issue a few times

    also see attached PDF

    E069-0001 Error Code is defined as a "Transfer high voltage output leak error."

    In this case, there was an open circuit to the transfer roller in the ETB assy.

    The Transfer roller receives it's bias from PCB13 (Transfer High Voltage PCB), the bias also passes through PCB34 (Transfer High Voltage Resistance PCB) which is located under the ETB Belt.

    In this case of the E069-001, the Stopper clip fell off PCB34 which caused the open circuit to the Transfer roller.



    Workaround :


    Remove the ETB assembly, remove the Belt and mount PCB34 with the stopper clip.


    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Technician
    Canon IR Advance 8295 E00069-0001


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    Re: Canon IR Advance 8295 E00069-0001

    Thank You SOOOO MUCH. YOU ARE AWESOME. It was exactly the problem and the fix. This is at least the second time you saved me with a Canon Technical Publication that solved a problem not in the manual. I honestly can't thank you enough! I will continue to contribute financially an thank everyone who reaches out to help.

    Have seen this "Stopper Clip" issue a few times

    also see attached PDF

    E069-0001 Error Code is defined as a "Transfer high voltage output leak error."

    In this case, there was an open circuit to the transfer roller in the ETB assy.

    The Transfer roller receives it's bias from PCB13 (Transfer High Voltage PCB), the bias also passes through PCB34 (Transfer High Voltage Resistance PCB) which is located under the ETB Belt.

    In this case of the E069-001, the Stopper clip fell off PCB34 which caused the open circuit to the Transfer roller.



    Workaround :


    Remove the ETB assembly, remove the Belt and mount PCB34 with the stopper clip.


    [/QUOTE]

  8. #8
    Service Manager 10,000+ Posts
    Canon IR Advance 8295 E00069-0001

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    Re: Canon IR Advance 8295 E00069-0001

    Quote Originally Posted by Mike Barbee View Post
    Thank You SOOOO MUCH. YOU ARE AWESOME. It was exactly the problem and the fix. This is at least the second time you saved me with a Canon Technical Publication that solved a problem not in the manual. I honestly can't thank you enough! I will continue to contribute financially an thank everyone who reaches out to help.

    Have seen this "Stopper Clip" issue a few times

    also see attached PDF

    E069-0001 Error Code is defined as a "Transfer high voltage output leak error."

    In this case, there was an open circuit to the transfer roller in the ETB assy.

    The Transfer roller receives it's bias from PCB13 (Transfer High Voltage PCB), the bias also passes through PCB34 (Transfer High Voltage Resistance PCB) which is located under the ETB Belt.

    In this case of the E069-001, the Stopper clip fell off PCB34 which caused the open circuit to the Transfer roller.



    Workaround :


    Remove the ETB assembly, remove the Belt and mount PCB34 with the stopper clip.


    [/QUOTE]
    ================================================== ============================================


    Thanks_Pizza Man .jpg
    in bocca al lupo
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    Technician Momiowilove's Avatar
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    Re: Canon IR Advance 8295 E00069-0001

    I encounter this problem try to check your pre-transfer corona unit. Maybe the cleaners is stock up. Try to replace it

    Sent from my RNE-L22 using Tapatalk

  10. #10
    Service Manager 10,000+ Posts
    Canon IR Advance 8295 E00069-0001

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    Re: Canon IR Advance 8295 E00069-0001

    Quote Originally Posted by Momiowilove View Post
    I encounter this problem try to check your pre-transfer corona unit. Maybe the cleaners is stock up. Try to replace it

    Sent from my RNE-L22 using Tapatalk



    issue was fixed---------------------was "Stopper Clip" issue

    read reply above
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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