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  1. #1
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    canon IR1023N Jamming

    Hi guys,
    A customer has a canon IR1023N that jams AFTER the fuser unit upon exit... there appears to be no obstruction in the paper exit path.
    Any ideas?
    Thanking all of you in advance
    Doug

  2. #2
    Engineer 250+ Posts sweet.persona's Avatar
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    Arrow Re: canon IR1023N Jamming

    Quote Originally Posted by doug View Post
    Hi guys,
    A customer has a canon IR1023N that jams AFTER the fuser unit upon exit... there appears to be no obstruction in the paper exit path.
    Any ideas?
    Thanking all of you in advance
    Doug
    Check the paper exit sensor may damaged or doest not sent and recept signal when paper open it
    A GREAT PLACE TO WORK - A GREAT PLACE TO GROW!


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  3. #3
    MECANOGRAPHE 1,000+ Posts zaza's Avatar
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    Thumbs up Re: canon IR1023N Jamming

    Quote Originally Posted by doug View Post
    Hi guys,
    A customer has a canon IR1023N that jams AFTER the fuser unit upon exit... there appears to be no obstruction in the paper exit path.
    Any ideas?
    Thanking all of you in advance
    Doug

    check for a piece of paper jammed at the heating section. or the paper detector has broken...Good Lucky .
    BEST TECHNICIAN . NICE PEOPLE .

  4. #4
    Service Manager 5,000+ Posts
    canon IR1023N Jamming

    Phil B.'s Avatar
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    Re: canon IR1023N Jamming

    Quote Originally Posted by zaza View Post
    check for a piece of paper jammed at the heating section. or the paper detector has broken...Good Lucky .

    Good to see you back Sir!

    good tip

  5. #5
    MECANOGRAPHE 1,000+ Posts zaza's Avatar
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    Thumbs up Re: canon IR1023N Jamming

    Quote Originally Posted by Phil B. View Post
    Good to see you back Sir!

    good tip
    Wooow thank you Friend Phil
    BEST TECHNICIAN . NICE PEOPLE .

  6. #6
    Engineer 250+ Posts sweet.persona's Avatar
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    Re: canon IR1023N Jamming

    Quote Originally Posted by zaza View Post
    Wooow thank you Friend Phil
    Phil
    Phil ..pudo like that's 800000D
    A GREAT PLACE TO WORK - A GREAT PLACE TO GROW!


    DAMENE ABDEL AZIZ
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  7. #7
    Service Manager 5,000+ Posts
    canon IR1023N Jamming

    Phil B.'s Avatar
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    Re: canon IR1023N Jamming

    Quote Originally Posted by doug View Post
    Hi guys,
    A customer has a canon IR1023N that jams AFTER the fuser unit upon exit... there appears to be no obstruction in the paper exit path. Any ideas? Thanking all of you in advance Doug
    have you run the motor/sensor tests? they should refine the diags on this..

    Is there any noise (grind/squeak) associated with the jam?
    is the paper nicked or bent when you remove the jam?
    any jam code listed in error log?

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