IR Adv C3320 thick paper issue.

[uclbph]

Just making sure you're using bypass tray?

Also, is it plain paper, glossy, etc?

If fuser isn't worn out, its paper settings issue.

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fuser unit isn't worn out. looking good & rotating smoothly.
what setting to be done on Heavy 3/4 paper ?

[uclbph]

Do full gradations on plain paper, then do full also for Heavy 3/4 with that media...Also now that I've looked at sample, it is a transfer issue. If paper is registered properly, etc,I would replace the external secondary roll on the door. Make sure its contacts are clean. Then itb would be next. Definitely a transfer issue

secondary transfer roller is clean, but how to ensure that during printing its contact are intact ?

[Canuck]

secondary transfer roller is clean, but how to ensure that during printing its contact are intact ?

. Clean the metal contact that touches the shaft near the end and apply conductive grease. Did you do all the proper gradations as I suggested? Could be a bad HVT.. hard to say. Definitely a transfer issue

[Copylady72]

fuser unit isn't worn out. looking good & rotating smoothly.
what setting to be done on Heavy 3/4 paper ?

I was looking at the media types on another device just for comparison. It shows that 256 gsm is considered Heavy 6. Do you have that option when running through the bypass? Heavy 4 only goes up to 180 gsm, for example.

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[uclbph]

I was looking at the media types on another device just for comparison. It shows that 256 gsm is considered Heavy 6. Do you have that option when running through the bypass? Heavy 4 only goes up to 180 gsm, for example.

Sent from my SM-N950U using Tapatalk

i have Heavy 3 (160-220gsm) and Heavy 4 (220-256gsm) option showing in the control panel
when feeding through bypass.

there is not heavy 6 option.

[Copylady72]

i have Heavy 3 (160-220gsm) and Heavy 4 (220-256gsm) option showing in the control panel
when feeding through bypass.

there is not heavy 6 option.

Ok, just asking. Have you done a full auto gradation adjustment for heavy 4 paper?

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[uclbph]

. Clean the metal contact that touches the shaft near the end and apply conductive grease. Did you do all the proper gradations as I suggested? Could be a bad HVT.. hard to say. Definitely a transfer issue

gradation done on plain & 256 gsm paper. looks good, but printing on heavy paper not good.
will apply conductive grease and see,
thanks for suggestion.

[uclbph]

problem solved by changing the value 0 to +30 in

Copier>Adjust>HVTR>2TR.


dose it will effect any other things ?

[petermays]

hello

what you have done is.you told mc to give more bias charge to the 2nd transfer roller.

it may cause a issue with plain.but that you will need to test.
only time when you do this is when 2nd transfer roller is giving a issue with cq.
you tried to change roller?

[uclbph]

hello

what you have done is.you told mc to give more bias charge to the 2nd transfer roller.

it may cause a issue with plain.but that you will need to test.
only time when you do this is when 2nd transfer roller is giving a issue with cq.
you tried to change roller?

Not changed the roller. just cleaned and changed the setting and it works in both plain & thick papers.