Hello all. Having an odd issue with our Canon IR-2020 - as shown in the screenshot, it prints perfectly fine except for a missing strip near the top of the page where toner is barely being applied. This affects both black and white and color prints.
Things that have been tried prior to my taking over the issue:
- Swapping all drums
- Changing black toner
- cleaning the laser glass
- performing maintenance from the system options
We have limited supplies on hand for this printer and would like to narrow down the issue before sourcing more parts. Did I mention this printer lives at a
remote station in Antarctica?
Any help is greatly appreciated, thanks!
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