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Thread: C3325

  1. #11
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    Re: C3325

    Quote Originally Posted by Brian8506 View Post
    So here's the sample. To correct myself a little, when it happens which is random and has only happened with copying checksAttachment 44157, the whole page will be bad. Customer copies their own checks, tenant checks, personal checks etc and it doesn't happen with any particular kind of check. Even their own checks will copy fine then all of a sudden 1 bad page. Couldn't find anything on the knowledgebase or in the manual that could direct me in any one direction. Wondering if I have a black drum problem that coincidentally has only happened so far when copying checks. Note-customer is not connected to print, copy only
    hello Exc.pdf is the photo of the copy
    you can send the photo of the original document or cheks

  2. #12
    Service Manager 1,000+ Posts
    C3325

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    Re: C3325

    The sample is a scanned image of a copy that they are getting occasionally when copying checks. The originals are the checks. Checks have bank information that I can't share

  3. #13
    Service Manager 10,000+ Posts
    C3325

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    Re: C3325

    Quote Originally Posted by wcanonw View Post
    hello Exc.pdf is the photo of the copy
    you can send the photo of the original document or cheks
    clearly stated..

    these are CUSTOMER CHECKS..

    he CANNOT post that.. he could be FIRED!


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