Imagerunner C5045 - paper jam - delay paper sensor 42

[Phoenix]

Hi

currently trying to fix a Canon 5045i which the users had reported was making a hell of a noise and also paper jams

Changed the Main drum drive and the noise has stopped but virtually every sheet through is stopping half way out of the fixing unit triggering the delay jam on paper sensor 42

Have changed the fixing unit, 2 way pass, updated the firmware, the door, and M22 motor and now run out of ideas

Anyone come across this before?

Cheers

[wcanonw]

Hi

currently trying to fix a Canon 5045i which the users had reported was making a hell of a noise and also paper jams

Changed the Main drum drive and the noise has stopped but virtually every sheet through is stopping half way out of the fixing unit triggering the delay jam on paper sensor 42

Have changed the fixing unit, 2 way pass, updated the firmware, the door, and M22 motor and now run out of ideas

Anyone come across this before?

Cheers

hello can you send photo of paper jam

[wcanonw]

did you change the fuser unit?

[Phoenix]

hello can you send photo of paper jam

20191106_155142.jpg

[Phoenix]

Yep. Fixing unit was changed

[wcanonw]

Yep. Fixing unit was changed

hello enter the service mode and verify that the jam code has been registered (COPIER-DISPLAY-JAM)

[wcanonw]

the other would be to take a test page: 10
you take out the jammed paper and send photo to see if the paper is entering inclined to the fuser unit

[wcanonw]

check the gears and clean the rollers with isopropyl alcohol cloth or liquid soap
001.jpg002.jpg003.jpg

[wcanonw]

Hi

currently trying to fix a Canon 5045i which the users had reported was making a hell of a noise and also paper jams

Changed the Main drum drive and the noise has stopped but virtually every sheet through is stopping half way out of the fixing unit triggering the delay jam on paper sensor 42

Have changed the fixing unit, 2 way pass, updated the firmware, the door, and M22 motor and now run out of ideas

Anyone come across this before?

Cheers

Why did you change the M22 engine?
You activated the operation of the M22 engine using the service mode: COPIER-FUNCTION-PART-CHK-MTR (22)

[giogi]

0109 Delay jam Second delivery sensor PS42

• Reinstalling the Secondary Transfer Separation Guide Assembly back in the correct position

• Fixing Delivery Drive Assembly can be damaged