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Dear all,
unfortunatelly I've lost the note with the plotter administrator password and I don't remember it.
Altought, it was changed from the default serial number password with a customized one.
Can you help me finding a way to disable the admin password (master password ?) or to factory reset the system?
The plotter is a Canon imagePROGRAF TX-3000.
Very very thank you in advance.
get it in SERVICE mode.. change it thereOriginally Posted by tony.1992
Hi Phil,
Thank you for the reply.
I tried to enter in service mode but if I try to set the admin pass the system ask me the old one.
Is there a function to reset it from service mode?
Thank you.
hello do you mean, the password for the BOX?
HDD BOX PW INIT: Passwords for the BOX in HDD
The passwords for the BOX in HDD are returned to the factory
setting.
NOTE:
Use this menu if the user forgets the password by himself/herself.
HDD BOX PW - INIT ALL BOX - YES - YES: Returns the password for all the BOXs to the factory setting.
NO - NO: Returns to the screen for selecting BOX.
BOX 1 to BOX 29 (*2) - YES - YES: Returns the password for the specified BOX to the factory setting.
NO- NO: Returns to the screen for selectingBOX.
Hi canone,hello do you mean, the password for the BOX?
HDD BOX PW INIT: Passwords for the BOX in HDD
The passwords for the BOX in HDD are returned to the factory
setting.
NOTE:
Use this menu if the user forgets the password by himself/herself.
HDD BOX PW - INIT ALL BOX - YES - YES: Returns the password for all the BOXs to the factory setting.
NO - NO: Returns to the screen for selecting BOX.
BOX 1 to BOX 29 (*2) - YES - YES: Returns the password for the specified BOX to the factory setting.
NO- NO: Returns to the screen for selectingBOX.
Thank you for your reply.
The password that I mean is the admin password for the remote UI. Moreover, from the remote UI it was disabled the use of the command on the control panel, so for me it's extremely important to disable this administrator password.
Thank you.
Hi everybody,
I talked with a friend of mine and he said me that usually there should be a "master password" for cases like this.
Do you know how can I find this master password?
Thank you for your help.
Master password for this model, I believe is the Serial number.
It noted in manual
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Unfortunately it is not.
I tried but it is not working.
The default password was tge serial number of the plotter but it was changed.
Unfortunately it is not.
I tried but it is not working.
The default password was tge serial number of the plotter but it was changed.
Hello, I now have the same problem with a TX-4000. Did you find a solution back then?
Gruß Friedel
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