I have an ImagePress C1, and upon startup, I get a paper jam warning in the reverse paper path area just past the fixing unit. Previously, I could get past it when I pulled out the drawer, opened and closed the 2 hinged paper path covers, and pushed in the drawer. It seemed to get worse as time went on, and now it won't get past the jam indicator. After cleaning the 2 sensors and spraying contact cleaner on the 2 drawer connectors with no success, I finally swapped out the whole drawer from a working unit and it gives the same phantom jam. So it does not appear to be anything directly related to any sensor or connector that is part of the drawer. I verified that the handle is fully pulling in the drawer and the rollers at the back of the drawer latch are not loose. When I latch the drawer, it is fully seated, as I can't push the drawer in any further. I'm wondering if it is something with the connectors on the main body of the C1 at the back where the drawer slides into. Does anyone have any thoughts?
Bookmarks