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  1. #1
    Field Supervisor 500+ Posts
    AdvC5045 misalignment


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    AdvC5045 misalignment

    I have a C5045 that if you copy using the ADF copy looks perfect, but if you place the original on the platen glass, it is cutting off the top 1/2 inch of the page. Any ideas? I've seen this in reverse where the ADF was the issue but not the glass.

  2. #2
    Service Manager 1,000+ Posts
    AdvC5045 misalignment

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    Re: AdvC5045 misalignment

    Same orientation on glass as it is in drawer?
    Auto Rotate turned on?
    Enlarge/ Reduce settings selected?

    Sizes won't be detected correctly if you don't lift the ADF up high enough to get sensor to detach.

  3. #3
    Field Supervisor 500+ Posts
    AdvC5045 misalignment


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    Re: AdvC5045 misalignment

    Quote Originally Posted by FrohnB View Post
    Same orientation on glass as it is in drawer?
    Auto Rotate turned on?
    Enlarge/ Reduce settings selected?

    Sizes won't be detected correctly if you don't lift the ADF up high enough to get sensor to detach.
    Just figured it out, had to go into service mode, Adj IMG Y to get back centered.

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