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  1. #1
    Junior Member
    Join Date
    Oct 2019
    Location
    Addis
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    Non compatible toner notification

    Dear Team,

    one of my customer trying to use the toner C-EXV49 ( which has meant for our region )on IR-ADV C3530i , whereas he is getting message from the machine to use NPG-67 which has meant for Asia region.
    But the machine is in working condition condition with Error on it . Is there any way to change the region settings of the machine so that it will not pop the error again or what is best workaround we can provide them

    Thanks
    Tech

  2. #2
    Engineer senior giogi's Avatar
    Join Date
    Jan 2016
    Location
    Italy
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    Re: Non compatible toner notification

    Copier > option > fnc-sw > config
    "Knowledge is a source, but unfortunately ignorance is a sea."

  3. #3
    Junior Member
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    Oct 2019
    Location
    Addis
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    Re: Non compatible toner notification

    Dear Friend,

    Thanks for your support and i will keep you posted if i need any support

    Regards
    Tech SUpp

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