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  1. #1
    Field Supervisor 500+ Posts
    AdvC2020 freezes up


    Join Date
    Sep 2008
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    AdvC2020 freezes up

    Customer leaves copier on 24/7, recently he has experienced that in the morning when he tries to print something from his computer, the copier does not wake up and respond. He says everything is locked up on it, not even the power button works. He says he has to unplug it from the wall to get it to power back on and work. This doesn't happen everyday but is becoming more frequent. We haven't been out there yet but I wondered if anyone has experienced this before we make the trip. I am not a fan of these models but unfortunately the customer loves it.

  2. #2
    Service Manager 1,000+ Posts
    AdvC2020 freezes up

    Brian8506's Avatar
    Join Date
    Feb 2009
    Location
    New Jersey
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    Re: AdvC2020 freezes up

    Those models have problems with the op panel cpu


    Sent from my iPad using Tapatalk

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